La Privada Apartamentos

I've been a resident for four months. We moved in and had five appliances that didn't work (including a seriously clogged toilet and no working dryer). Took a month to get it fixed. I had to go down to the leasing office while potential residents were about to tour and make a loud fuss before something was done.

The property isn't COVID compliant with USPS and management didn't like having people pick up packages by the office - which is why you have to pay for Fetch. But, Fedex, UPS, and... Amazon still deliver to your door. The problem is two of my UPS orders ended up contracting to USPS so they didn't deliver my package, meaning you have to guess what package will be delivered and what wouldn't be.

I'm writing this review because for the millionth time, I was woken up by their landscaping team before 8a.m. on a Saturday with power equipment. Their landscaping guys do weird hours apparently? It's not summer, it's the middle of November. Who thought this was a good idea?

The walls... aren't remotely soundproof. When we were looking we asked if the gates were closed and we were told "always." The only time I've seen either gate closed in four months was once and the one that was closed didn't have a means of entering the code in. Lee mas

Want my advice? Go rent elsewhere.

IF YOU ARE USING THESE REVIEWS TO MAKE YOUR DECISION LISTEN TO THE FOLKS WHO ACTUALLY LIVED HERE. Not the ones who just toured…30 mins of interaction is not the same as day to day. Don’t be fooled.

Every other week the pool is closed. Most of the amenities have been closed since I moved here. Don’t expect to be notified of these things. The pool in the dead of the summer was closed for two weeks! When it was cool the jacuzzi never consistently worked meaning... one day the jets and pumps were fine the next day it’s working. If you come here for a tour look at the knob for the jacuzzi you’ll see what I mean.

Haven’t had a gym which was a main selling point for over two months now.

The brick buildings seems as though they’d indicate less noise from unit to unit. That is not the case. My neighbor regularly yells and argues with his significant other.

The management company overall and the staff are not communicative. Every month there are additional fees here and there with little explanation on your ledger. Expect to be Nickled and dimed .

Fees no one mentioned PRIOR to lease signing:

Parking fee: $60! To use a carport that’s attached to the townhome unit we have! Like not assigned parking just parking….

REQUIRED mail service: $15 fetch I’ve already had hiccups with not receiving packages through this service.

Expect to have your unit be “newly remodeled”but not look like the pictures.

We had closet doors off track paint drippings on the floor and counters and they use cheap vinyl STICKERS for the floor. If you move anything across the floor your sticker will come up or be damaged.

It’s also going to be hot in your home even with the air on. We have slept in the living room many nights to avoid the heat of our master. We keep ALL of the doors open as well. This is with the ac set to 69 degrees.

The only pro is the area around these units is beautiful but if I could leave today I would.

This place is def not worth the money we pay to be here. Lee mas

I would strongly advise against renting from LA Privada Apartments, as they do not seem to take their customers' concerns seriously.

I have been counting the days until my lease is up. The apartment and complex is nice, but not nice enough to pay almost $200 extra in hidden fees on top of monthly rent and utilities. Every unit pays $45 a month in common area maintenance fees alone, plus a ridiculous energy bill (over $300 a month) in the summer because the apartment did not cool.

Finally, every complaint I relayed to the office was met with unreasonable answers and each was response from management was given from a... different person. I was never able to get anywhere because someone different was always responding. The area is nice, the apartments are large, but the hidden fees and uncooperative management have me eagerly awaiting a new place to live. Lee mas

Pluses:
* Great location
* Large apartments
* Most of the apartments have been updated so they are very attractive inside and have nice appliances and flooring.
* Beautiful property with lots of mature landscaping
* Maintenance responds when requested

Negatives:
* Bedrooms DO NOT COOL. Several individuals have commented on this on other review sites and I should have listened. When I reported to maintenance they said its just the layout, they don't tell you in advance because obviously... this is a huge turn off for the property. I have to sleep in the living room most nights all summer.
* They charge you extra to park under essentially a piece of tin. And not because of demand. Over 1/2 of the covered spots are available by my building but I can't use them unless I pay extra each month. Many other misc "fees" they add on top of the rent. Just be sure to understand because the rent alone can be misleading.
* Called a "gated community" however even when the gates are working the front gate is left wide open when there is someone in the office. That is all day everyday. No way they would know if a shady character came through that gate. I still think its a safe area, but don't come in thinking its secure because its really not. Note that the gates haven't been working properly for 6 of the 12 months I've lived here.
* Not tech savvy / friendly. I like to pay online. There is a portal but you can't set it up for reoccurring payments in full so you still have to go in and try to calculate what you owe with your utilities and make a monthly payment. Plus they charge a service fee for online payments. About 10 years behind what every other utility and financial institution I deal with offers in the electronic payment space. Utility balance doesn't show up online until after the payment is due so you have to find some postcard that was received 2 weeks previous to figure out the total due. HUGE HASSLE and not very user friendly. Lee mas