Asteria Apartment Homes

I used to think the prior management was awful but the new company is even worse. Since their takeover in May it has been nothing but issues with billing that the manager never addresses and takes several times to get them resolved. Not to mention this property is scorpion infested despite being charged for pest control.The gates have been broken for 10 months despite numerous calls to the office. The property is out dated and run down for what they are charging, you can find much better places... in the area. Lee mas

Lived here for 3 years with 2 management companies, second company wasn't that great. Slow response in maintenance issues, slow updates to the complex, gate never worked/was fixed, roaches and scorpions. AC is super outdated and mine always leaked. Surprise cleaning cost when moving out. Wasn't warned and cleaning was $90 while carpet was $75. I cleaned before I left but office did not want to complete a walk through. "Checking out" process is not very clear. I called a bunch and was always told... they will get back. Had to go to the office after not getting any feedback. There are better nicer places to rent from in the area. Lee mas

Overall I wasnt very happy our experience here. Security was a major issue, and had multiple instances of police being called, and at one point a break in happened in the unit next door. Sprinkler system floods parts of the complex due to broken heads and lines. Dog park isnt kept well, bugs are an issue even though we pay for regular sprayings. Work orders seem to disappear, and getting a hold of staff is almost always a hassle. Mail was lost on multiple occasions and the pool below us has been... closed for 9months now, and the gate has been broken since we moved in. In short I dont think we will renew our 14 month lease. Lee mas

Do NOT live here unless you want to sign a lease to stress and being ignored by management. Ladies in the front office do not know how to do their job and Im sorry to say I wasted two years living here. Maybe if management like knight vest or really anyone but greystar took over it could be turned around. But greystar drove Sonesta great to the ground.

The staff is super awesome and accommodating, very transparent and make it easy to live here!