Avana Tempe Apartamentos

Overall great place, staff's nice and the area's pretty nice too. Right by a freeway and has a few bus routes around which is nice. Area is relatively clean and maintence gets things worked on pretty fast. Pet friendly, I have a cat but it's nice seeing people around with their dogs pretty frequently.

If I could give zero stars, I would.

I’ve lived here long enough to say with confidence that this complex is in desperate need of improvement. Below is a breakdown of the key issues:

Communication – 1/5

The management team consistently fails to communicate effectively. Emails are sent out before information is finalized, leading to multiple corrections. They don’t follow up on important matters, and it’s clear they don’t actually read tenant concerns before responding. Expect frustration if... you need anything addressed in a timely or professional manner.

Maintenance – 2/5

The onsite maintenance team is friendly and helpful—for the small things they can actually handle. But anything that requires a third party is a complete mess due to management’s lack of organization. If you have a serious repair, be prepared for delays, miscommunications, and a drawn-out process that could take weeks longer than necessary.

Property – 1/5

The exterior is poorly maintained. There’s broken glass all over, and management does little to address it. Inside, bug infestations are a recurring issue, but instead of addressing the entire building at once (as any competent team would), they only treat individual units, making the problem never-ending.

Management Team – 0/5

Hands down, the worst part of living here. They are disorganized, unresponsive, and completely indifferent to tenant concerns. Their lack of follow-through and failure to maintain the property make it clear they care more about collecting rent than providing a livable environment.

Overall – 1/5

This complex has potential, but until management gets their act together, I cannot recommend living here. The property is neglected, communication is terrible, and maintenance is unreliable due to poor organization. If you have other options, take them. Lee mas

Great community! The moving process was swift and easy and the staff answered all of my questions to the best if their knowledge. The property and units look well kept.

Mitch and the ladies in the office were quick to let me know they were going to take care of me. Thank you guys, I love my new home!

Overall, I am happy living here I love my apartment and that all the staff are very kind.