Brookwood Villas Apartamentos

We're going through an issue in our apartment with a huge water leak in the wall between our bedroom and bathroom. This is the second major water leak we've had in the same wall. Upon the plumbers cutting into the wall we could see the inside of the wall filled with mold. I am seven months pregnant and had to leave the apartment due to health concerns. Since we had to vacate there has been a lapse in communications, delays, no estimated time of completion for repairs and they're refusing to... offer rent compensation for the time we are unable to live in the apartment which will be 2-4 weeks! We aren't even asking for relocation costs, simply for a credit on our rent for the time our unit was uninhabitable and they're refusing even that or to offer any other solution for us to have an inhabitable apartment.

Day 12 update: There is still no update as to when construction will even begin let alone end on our unit. We have been unable to safely inhabit our apartment for almost two weeks. No other solutions have been offered to have an inhabitable apartment. Still no update on any type of rent credit for the time we are unable to reside in the apartment this month. This is all despite me reaching out via phone call and email multiple times a day. Lee mas

I have lived at Brookwood villas a total of 7 years. Two of those years back in 2010, and then the past five till current. Over the years I’ve always felt I could call these apartments home. They are clean, safe, walkable to parks, good schools and the office is extremely responsive.

I’ve been through an entire property renovation while living here. The property was communicative, quick, and mindful of the impact a renovation has on the residents. The leasing director Erika is someone that is... personable, reliable, friendly and transparent. She has gone above and beyond for my family time and time again.

The property does an amazing job at keeping the grounds immaculate. The response from maintenance is super quick, usually less than 24 hours for non urgent and asap for urgent.

The property is located in a great part of Corona, it is very easy to get to OC and LA. There are most stores on Ontario Ave.

I highly recommend doing a walk thru and checking out brookwood villas. It will always be “home” to me. Lee mas

We have been living here for a few months and love it so far! We had a few issues maintenance wise but they responded so quickly and fixed our issues fast. Friendly front office staff as well.

The first thing I noticed upon moving in is how helpful the staff were. They seemed like they genuinely cared about my children’s and my needs. After moving in, every time we saw any of the staff in passing, they acknowledged not just me, but each of my kids by name. They are friendly and authentic. I’ve never had problems and have always had my questions answered and needs met promptly while living here. If I weren’t moving out of state already I would absolutely renew my lease.

They work hard at making the place feel like home for everyone . Friendly managing staff and there maintained is on point .