2/11/24
Upper Ivy: Noisy & Mysterious Charges
Apartment building has some flaws.
First, apartments are very noisy. Particularly on the side facing the Ivy Station restaurants and metro stop, you can hear everything going on.
Unlike many buildings of the same age, A/C system is pretty shoddy. At move-in, the A/C was broken. Even after it was fixed, the apartment was either roasting or freezing.
Before move out the management company failed to provide the required pre-move out inspection itemized statement. They nevertheless withheld... the bulk of the deposit for "damage" to the unit. However, they were unable to identify a specific reason or documentation beyond an invoice saying the apartment was fully cleaned and fully painted. The place was professionally cleaned before move-out, so its unclear what the justification for the additional cleaning was or why the apartment needed to be fully repainted.
Reseña de Apartments.com
Administrador de la propiedad en Upper Ivy Residences respondió a esta revisión
Hi Tyler, thanks for taking the time to give your feedback about your experience with us. If you have any additional questions regarding your move out, you are already in contact with our Resident Services & Claims Management Department and they can... assist you further.
Sincerely,
Brittany Nemeth
Community Manager
323-616-0717