Astoria at Central Park West Apartamentos

Best team in OC! Always quick and responsive, and fixed right almost immediately.

Two new exceptional staff members have come on board at Astoria who have made, “home,” significantly better. They are the friendly faces that greet me after a long day of work. Aaron and Fidel are part of the late overnight Concierge Staff. Aaron is hospitality to perfection as he is extremely quick to notice if I need help with something or if I am trying to get into the front door but have no hands to open it. Aaron is consistently friendly and represents the type of hospitality that I have... been used to since relocating down here from the San Francisco Bay Area where life on the 18th floor apartment was first class in every way. Fidel is incredibly on top of whatever the matters are that occur at the present time. He is efficient, effective, and, like Aaron, he is caring and enormously helpful. One exceptionally late night, I had badly cut myself and wanted to prevent getting stitches (as I just did not have the time to go out and get them). Since my work is in the medical arena, I knew I would need help if I were going to avoid making a trip to the E.R. I had been applying pressure at home for about a half an hour as I had wrapped my hand in multiple blood-soaked towels and had them as contained as best I could before going down to see if Aaron and Fidel could help me.

They were sensational as they put on the medical gloves and helped me with exactly what I needed in order to avoid going to the hospital. I had brought down a large bowl and almost a gallon of peroxide along with several gigantic bandages.

Aaron helped professionally assemble a new lamp I had purchased, but did not have the strength to successfully put it together given the height, weight, and awkwardness of the lamp. Given Aaron’s strength and power, he was able to quickly assemble it with supreme expertise. These two guys were even willing to intervene to avoid a medical emergency (trip to the E.R.) from occurring due to the impressive intervention they helped me to overcome. These two guys are extraordinary, and I really appreciate each of them. They make my coming home experience warm and wonderful as their friendliness, professionalism and helpfulness are qualities that make Astoria into an astonishing place to call, “home.” Lee mas

Always prompt with maintenance The team is always quick to respond. Great service

Dallas is a rock star Kitchen leak and Dallas came right away and replaced the ptrap. The Maintaince is always excellent.

Nice and quick service Excellent service and on time ! The door locks are fixed.