Sofi Irvine Apartamentos

Maintenance staff came in right away on the next business day and attend to our needs

Maintenance Fast reliable response to maintenance requests. Ricardo always does a thorough job.

Washing Machine Repaired The maintenance crew were friendly and helpful. They were quick to test and diagnose the problem and even faster to repair it.

I have lived here for one year and I honestly do not have anything positive to say about the property. The hallways are FILTHY and smell terribly all of the time. The walls are really thin -- I can hear everything my upstairs neighbors are doing, to the point where I need to wear earplugs every night. Some of the apartments are renovated, but these renovations were very poorly done, and on top of this, repairs take WEEKS to get done, even if it's something small. As far as management goes, the... employees are nice to your face, but they don't really care. On top of all of this, I've had multiple packages stolen at this community, despite the property being "secure", which can only mean that other residents/your own neighbors are thieves. Lee mas

This place is probably the worst run complex that I have ever lived at, & I know I am not the only resident that feels this way. Repairs takes FOREVER and then it is usually in need of being repaired again. I was also told the incorrect offer upon moving in by about 10 different people, this should have been a red flag going in, but I guess I am a glutton for my own punishment. When I moved here the office didn't know there were recycle bins in the garage, & I was given incorrect answers by the... staff which included: "we don't have any recycle bins," "they are located by the mailbox," and "just throw your recycles in the regular trash & the garbage men take them out." All of which are incorrect, it took me asking the garbage men where they were to find out we actually have 2 recycle bins in the complex, which are hardly used b/c nobody knows about them. Carpeting in the common hallways is gross and stained, pedestrian gates and garage gates are ALWAYS broken, multiple apartments flood here when it rains, the garage floods when it rains, the pipes in the garage leak sewer water all over and then the water stays on the ground until it evaporates, countless rats are scurrying around the complex, glad we pay a monthly charge for pest control, and I have even seen them crawl INTO the BBQ by the community firepit, which happens to be broken and does not automatically turn off and hasn't for 3 years - seems like a fire hazard if you ask me. The fire alarms are constantly going off, the office said they are broken and being repaired, guess they've been broken for years on end now, not sure they were ever fixed, but I highly doubt they will be fixed. The fire escape doors are always being propped open with trash and cardboard and are a tripping hazard on top of that. Asking for any kind of repairs requests seem to be an inconvenience to the office and it's staff, as if why should we be bothering them to do their jobs and repair the broken items in my apartment. I should just be fortunate to have to fork over 2/3 of my monthly income for a broken unit, shut up and be happy I have a leaky roof above my head. If I were you, I'd look elsewhere. Don't give away your hard earned money to this place, this company, and this building as you really are treated like day old donuts here. Lee mas