12/2/25
DO NOT RENT WITH THEM!
I had a frustrating experience with Ecco Living due to incorrect charges on my account. When I reached out to them to dispute the charges, they did not provide an explanation and instead added late fees. After multiple follow-ups, they finally called me and promised to remove the late fees and send a confirmation email the next morning. However, despite their promise, I never received any confirmation.
Their lack of communication and failure to follow through has made this an unnecessarily... stressful situation. If you are considering renting from them, be aware that their billing practices may not be transparent, and you may have to chase them down for basic account corrections. I would not recommend them based on my experience.
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