The Chadwick Apartamentos

How can the unit not be ready on the DAY of the contracted move-in date when I was asked to sign the lease agreement THE DAY BEFORE THE MOVE IN DATE?? I was told that I could move in at 10am and when we got there, they said the unit isn't fully ready and we would be able to move in by 2pm. Then, after I reached out and called them 10 times before someone picked up, we were told to wait until 5pm. Again, nobody at the Chadwick is reaching out to me to give me an update. I am the one who is... calling and asking for updates. At 5pm, we were told we couldn't move in on our agreed-upon contracted date and I was told that I could move in 5-6 days. Is this a joke? (Please take a look at the photos as this was the terrible state of the apartment unit).

My experience with The Chadwick Apartments has been NOTHING short of a disaster. From the very beginning, the management has displayed a complete lack of professionalism and responsibility. We applied for a unit in late July 2024, and despite receiving approval in mid-August, the communication from the leasing office was inconsistent and unreliable. The staff, specifically Katherine Westfal repeatedly assured us that our move-in date would be on September 1st, which we planned our entire relocation around. However, when the day arrived, we were told—after hiring movers and coordinating utilities—that the apartment wasn’t ready. This information was given to us last minute, forcing us to scramble, cancel our plans, and absorb extra costs due to their incompetence. On top of that, Katherine has the audacity to be disgustingly rude to my family and me when she was in the wrong.

The communication from The Chadwick has been appalling. Promises were made and broken time and time again, with no proactive effort from the staff to keep us updated. We had to constantly chase them down for information, only to receive conflicting answers and excuses. The whole process was characterized by mismanagement and a lack of transparency. Even after their assurances, we were later informed that the unit would take an additional two to three weeks to be completed. In the end, they couldn't even provide a move-in date because there was a pest infestation in the unit. Why was this not taken care of before the move-in date? Also, my family saw a gigantic cockroach at the apartment complex so it seems they have a huge bug problem. Disgusting.
Lee mas

I moved into this building on July 15th and regret not conducting thorough research beforehand; had I done so, I wouldn’t have chosen to live here. Since my arrival, I’ve experienced frequent package thefts, which raises the question of why there are cameras in the mailroom if no action is being taken. When I moved in I had submitted work orders regarding my plumbing, It’s October and still no one came to fix it. Additionally, the building is dealing with a significant roach infestation. I... encounter roaches daily, whether in my unit, the laundry rooms, or the hallways. Recently, I even saw someone moving out with their belongings covered in roaches.

-Save yourself the headache. Lee mas

DO NOT MOVE HERE. PLEASE LISTEN TO ME DO NOT MOVE HERE.

I have lived here for a year and had about 2 good months MAYBE. Everything is broken from the gate to the parking lot, the washing machine and dryers, the gym equipment and “secure” mail room. I have had laundry stolen, packages stolen, guest parking in my paid spot and all of this with no extra repercussion. Management does not care about their tenants all they want is their rent. This is a bottom of the barrel apartment complex which is... why is is cheap for LA standards buy trust me you get what you pay for. The amenities are just to pull you in; the weight room sucks and is always something broken, tenants don’t pick up their dog poop in the soccer/turf area, the pool is rarely blue more of a green-ish color, the grills are dirty from parties and nothing is done about it. There is a homeless encampment that takes up half of the street that no one does anything about and growing very rapidly. Bugs and insects are all the the halls and creep their way inside of the apartments no matter how good or clean you are. The community manager is NEVER available at all and does not answer emails and has no personal line it just takes you to the leasing office. This is my first apartment and I wish I never ever would have found this place it makes living in dorms look like the Ritz- Carlton. I cannot stress enough do not move here unless you are happy losing your values and sanity there are better options all over and wish someone would have warned me. Lee mas

I went here as an interested applicant and walked out thinking I was pranked, but unfortunately I wasn't . The privileged guy that gave me the tour, saw dead roaches in the unit he walked me into and was completely unfazed, in fact, he seemingly got offended when I pointed them out the in living area, when I pointed out another dead one in the bathtub and others almost every 5 -6 steps I took. I asked about this problem and he said they have exterminators coming regularly. I asked "How's that... going"? He was silent. Obviously it's not going well if the building has a massive infestation problem. This seems to be the acceptable norm here at the Chadwick. If paying a lot of money for a roach infested apartment this is the place for you. Not to mention the strong smell of DOG URINE that is throughout the facility, apparently the residents are allowed to let their animals urinate wherever they please. Sad I wasted my time to experience this. Lee mas

There are roaches, packages ALWAYS stolen, car almost stolen, clothes stolen from the laundry room, machines always down in laundry room, animal poop every where.