19/6/24
Good Apartments with 2 big issues
I’ve been a resident at this apartment complex for over three years, and I’d like to share my thoughts. Overall, there are both positives and areas for improvement.
Pros:
Clean and Well-Maintained: The apartments are consistently clean and well-maintained. Kudos to the maintenance team for their prompt service!
Helpful Staff: The office staff is friendly and efficient.
Convenient Location: Being close to the highway makes commuting easy.
Cons:
Safety Concerns: Unfortunately, there’s a... significant safety issue related to package deliveries. The lack of security in the packaging area has led to several lost packages. It’s essential that management addresses this promptly. I have talked to the office and they said owner does not want to add security!
Parking Challenges: Finding parking within the complex can be frustrating. Street parking is often my only option, that is not even available if it at nights.
In summary, while I appreciate the positives, the safety and parking issues need attention. I hope management takes steps to enhance the overall experience for residents.
Reseña de Apartments.com
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Administrador de la propiedad en Elan Menlo Park respondió a esta revisión
Hello,
Thank you for sharing your feedback with us. We're glad to hear you appreciate the cleanliness, maintenance, and helpful team, as well as the convenient location of our Elan Menlo Park community. It is unfortunate to read of your concerns... regarding package safety and parking challenges, and we encourage you to reach out to our team so we may discuss this with you personally. Thank you for being a valued resident, and we look forward to improving your experience within our community.
The Elan Menlo Park Team
650-600-1100
elanmenlopark@greystar.com
