Chateau Regent Apartments

About once a month, there is another issue with the dishwasher, the microwave, or the AC- They clearly bought the cheapest ones they could decades ago. Sercice calls are often ignored. Ruth promised a new elevator when we moved in, and we still have the same old lift breaking down often. The stairs are quite a walk in 110 degree valley weather.

Not a bad building itself. However, The property manager Ruth is thee absolute worst. Incredibly rude. Incompetent. Very unpleasant to work with. Takes forever to make repairs. Took several weeks to repair our air condition in the middle of a scorching LA summer. The elevator was down last Fall for almost two months. Our apartment had a fly infestation which she took several weeks to inspect and then did absolutely nothing about it. She doesn't treat tenants as a priority at all. Not to mention... she is very invasive and disrespectful. My Roomate is Asian and Ruth refused our request to remove her shoes when going into the room. Such a simple request, but her refusal speaks of her character which unfortunately is abysmal. Also don't have frequent guests/ significant others over, Ruth will assume they live there which violates your lease! Please do not do this to yourself. She is one of the worst humans I have ever met. Very unfortunate. The building could be very nice if they would do away with her. In our year living there, almost all of the tenants who were there upon our arrival had moved out. Why? Ruth. Lee mas