The Villages Of Monterey Apartamentos

This is one of the worst apartment complex ever! They are not luxury apartments! The have very poor customers service and maintenance services! Every time we submit a maintenance request they say they will take care of it but they don't and they send an email saying they fixed the problem but they did not!!! They lie! It takes months to get something fixed even if it's an emergency!! The apartment complex is full with bug and rats! Rats are always coming to our patio and we kept reporting that... but the don't care. This is horrible!! Please do not rent here!!! Lee mas

This place is a dump!!!!! Management sucks you put orders to get service and they never show up yet they tell you the work is done. Now they implemented “reserved” parkings well they just announce ALL parkings are reserved even if there’s no reserved sign on them! So you cannot have any guests at all! They just straight up suck DO NOT RENT HERE!! As you can see below the spaces are marked as “reserved” parking and the one next to it is a free/guest parking. They will tow your car even if it’s on... the free/guest parking! And they don’t tell you this when you rent here they will tell sweet talk you and all but as soon as you move in you realize the big mistake! Everything here at Villages of Monterey is false advertising! Lee mas

Where should I even begin? First and foremost, this is not a luxury apartment! Our main door has a crack where lizards, spiders, and cockroaches enter. This place is infested with spiders, and only who knows what else is in this awful place. I had someone fix the door, which he did so poorly, and now you could barely open it. There is black stuff coming out from my daughters' bathtub crevices. The wall is so thin in this place that we can hear my neighbor having sex. I'm so sick of this place.... My husband's brand-new motorcycle was stolen from this ghetto luxury apartment! This place asks for good reviews in exchange for a chick-fil-a gift card. How funny! The fake wood floor is coming off that I asked someone to fix it, and all they did was glue it. Please do not tell me you are sorry how unhappy I am with your place because you guys can't change the fact that this place is not worth the price you guys are asking. Lee mas

Don’t waste your time. Poor customer service. Poor living area. Trash appliances.

If you enjoy bugs, spiders and cockroaches you'll feel right at home here. They also will tow your car out of your parking space if they feel like it's been sitting there for too long (our car was in our spot for 2 weeks because my husband is military and was not home). They won't allow anything on your patio that they make you pay extra for. They will lie and tell you you're getting a renovated apartment, and make you pay extra. The staff is rude, the maintence men are shady, and shouldn't be... aloud alone in your apartment. There is a terrible mold problem, and don't bother with the pools. It's the hangout spot for all the teenagers that go to school down the street. There are so many, better managed apartments around here please don't waste your money on this one. It's not "Luxury" whatsoever. Lee mas