Villas of Pasadena Apartamentos

It's a friendly community and great area of Pasadena. The apartments are clean and the community manager, Bianey is so kind and helpful. The building is old and has constant plumbing issues, but Bianey handled with care.
Unfortunately, when she left for maternity leave the corporation did not replace her with a full time temp, and it became impossible to contact corporate when major issues like - hot water being out for a week happened. Upon our move out, we scheduled a move out inspection and... received confirmation from corporate of the inspection appointment. After taking time off work to be there, no one showed or called, or answered phone calls. Then we were charged with damages and a cleaning fee that was not in our lease (and we left a clean and damage free apartment, after living there for 6 years). When we tried to discuss this with corporate who withheld our deposit, they said it was not their problem that they didn't show up for the move out inspection and kept the charges on our account and threatened to send us to collections if we did not pay in full that day. I would never recommend any Air Community due to poor management and customer service. Lee mas

Villas of Pasadena is one of the best residential community living experience one can find in Pasadena with all range of amenities one requires in a residential facility. The management and staff is always very helpful and caring. Bianey and Christy are the best. This place is perfect for families, students, couples or if you're new to Pasadena.