Oak Hills Apartments

Nice on the outside, and nice on the inside. But they Roaches.

Do not rent this apartments. I've lived here for over a year and the apartments are infested with mice. Management is aware of the issue and they do not inform tenants during lease signing. They are also complacent with it as they blame it on the hills and do not have any one contracted full time to control the situation. About car break-ins, instead of hiring security, they expect you to buy cameras and watch your car from your apartment. Even when assigned parking is not visible from your... apartment. Be warned. Lee mas

I have been living at the Oak Hills Apartments complex for five years and it's awful! Sierra Pacific Properties manages this complex & several others. Do not rent here, as the place has a lot of crime, and the management team does nothing about that and other issues. We had a homeless person sleeping on our front porch and I had to call the police to get them off the front porch so I could go to work. So much for the security patrol in the complex. The mail boxes get broken into all the time... too.

We have placed numerous noise complaints against people partying, acting crazy, and or playing drums, and management does nothing about it. They say it's a police problem but really who is enforcing the lease we all sign pertaining to noise?

Our air conditioning unit broke on August 15, 2020 during the heat wave. I asked when it would be fixed and the management team said they had know idea. They told me my air conditioning unit is not an emergency and they would not reimburse for a motel room, or deduct money off our rent for the issue. I had to run to the store and by fans. The Upstairs apartment is at 98 degrees. I was just told by the apartment complex that other tenants air conditioning units are broken and some have been waiting for two weeks to get them repaired.

I was told that in my lease that air conditioning is not an emergency repair, and that it's a "Luxury" to have one. I was also given a list of cooling stations to stay at. I cannot take my cats to a cooling station, and I pay lots of rent $$$ to stay at my apartment not a cooling station.

I have congestive heart failure so I cannot be around people at a cooling station during a pandemic. The management team keeps sending me copies of my lease and telling me the air conditioning is not a priority. Rather than taking responsibility for their broken equipment they keep referring me to my lease.

I was just told that Sierra Pacific Properties, Inc. only has two maintenance staff that are licensed to fix air conditioning units for thousands of apartment units they manage. What type of dump organization does that to their customers, I’ll tell you, Sierra Pacific Properties does.

Sierra Pacific will not outsource repair services to a business that can handle the volume of air conditioning unit repairs. These guys are cheapskates and only want their rent money which they raise each year, but they won’t fix anything! Lee mas

The people in the office are you joke they will smile in your face and backstab you a lot of the times .The only thing apart about the apartment as good as it is close to the BART .station .Other than that save your money move somewhere else. Glad I’m out of there would never recommend that place for my dog to live in. I lived on that property for a year and a half and glad I’m out of there once you move out of there they send you bills 6 to 7 months later saying you owe all these different... people and for a cleaning and for this and for that making up things they are a rip off .I guarantee you whenever you move out of there you will get about 10 different bills from different companies .They will saying you owe Oak Hill still for whatever reason they are a rip off do not move there keep your hard earned money . Overweight Lady Jessica will smile in your face and then rip you off a soon as you turn your back she’s a cheat and a sneak don’t be fooled by the smiles that they give you when you walk into that office Lee mas

I lived here for four years paid on time and was very clean. Management left a dead hawk on my roof for a month. They never replaced the wood on the railings and I almost fell trying to hold a slippery railing when it was raining. The neighbors patio was dirty and brought bugs and when I moved I got screwed out of my deposit. These people are unethical rip offs, however you reap what you sow