San Marco Villas Apartamentos

No parking after 2pm it’s awful place if you work late or have multiple cars and no spots available to rent

When I left my apartment, I gave my notice which bled partially into the month following the end of my lease. I was told that my final month of rent would be pro-rated.

Instead, with my autopayments turned on, they withdrew the whole amount. When I notified the staff of the issue, they said, "there is nothing we can do, the system just does that".

OK, well you can give me my money back immediately then, right? WRONG. "It'll be 3 weeks after your move out date before we can send it to... you". Excuse me?!?!?!

It has been over 3 weeks, I'm still waiting on my pro-rated rent and my security deposit. I left the apartment in immaculate condition. Lee mas

The walls are paper thin. The trash area gets so disgusting. There was an ant infestation that took over two weeks to get rid of and they weren’t trying to help tenants that much. Packages were stolen from my doorstep and they basically told me oh well. I pay $75 for parking and my spot continuously gets parked in. When that happens you’re supposed to call the towing company but of course there’s always a 2+ hour wait. There’s not enough visitor parking here and people are too cheap to pay... $75/mo to have their own spots for their extra cars. The parking rule isn’t enforced here, neither is the no smoking rule. Management doesn’t care about anything as long as they keep getting their payments. As government workers we asked if there was a way to pay rent when we got our paychecks. We were told the eviction process would be put into place if we missed a payment. Government workers haven’t been getting paid and they have no sympathy for that. The complex is nothing like it was talked up to be. Save yourself the stress and live somewhere else. Lee mas

Management in the office doesn't care about your issues or maintenance requests. Mice run around the place and all they do to fix the issue is put black boxes that are mice traps. There are people constantly taking your reserved spot that you have to pay an EXTRA $75 a month for. Not sure what people do for a living here as there are multiple parties loitering throughout the complex. There is absolutely no parking that's why you have to pay extra for a spot but yet there are multiple vehicles... that have been involved in severe accidents with body damage that have been parked in the same spot for over a month, that's why there is no parking. They claim this is a smoke-free community but yet there are people walking around with mason jars of marijuana and smoking cigars on their balcony, and even smoking while walking their dogs! If you make a complaint to management all they say is "there's nothing we can do, we can't control everyone". Save your time, money, and sanity and move somewhere else! For the amount you will be charged hidden fees and rent, you can be in a nicer area not dealing with people who double park in your spot or drop their blunt wrappers everywhere. They call it "Distinctive Urban Living" and that's the only thing that they are not lying about. There are A LOT of sketchy "urban" people that live here. Lee mas

This complex looks nice from the outside and through pictures but DO NOT come here, it was the biggest mistake I have ever made. There is never enough parking and they charge an extra $75 a month for a reserved spot, that still gets taken by the ignorant people that live here. Management says that any car that parks in your PAID reserved and/or assigned covered spot will be towed immediately; but yet it takes an hour for the apartment security to respond and then another hour for a tow truck to... come out, while you're sitting there with no place at 10pm. Nothing in the gym works nor is it sanitized as there are interesting stains on the cardio equipment. The structure of the complex was poorly built as you can hear peoples' conversations through the walls and if you want your apartment basking in the smell of marijuana, then this is what happens here. The best way to describe this complex is a GANGSTER'S PARADISE, there are suspicious characters always walking throughout the complex and cars are broken into and left on cinderblocks! Drug deals happen at the Arco gas station, people spinning donuts happen at the top of the entrance of the place, and Contra Costa Sheriff presence is a norm here. Management says they're trying to clean up the place but let's face it...it's Pittsburg. After all the fees that are not included with rent, I should have listened to my gut instead of trying to save money and got a place in a nicer part of Concord or even Walnut Creek. Invest your time and money at a different location, as I am constantly looking over my shoulder around here and regretting my decision every day that passes. Lee mas