eaves Phillips Ranch Apartamentos

Terrible application experience! Unprofessional staff, they will push and passive-aggressively avoid answering questions. Read all the reviews! There’s truth in the negative ones.

I lived in two different spots in this apartment and moved once. The first time I didn't realize that there is a highway near my apartment, so I moved. The second time, I moved to another area, this one also faced noises since cars go and leave.

When I first found this place, I read the reviews regarding parking and thin walls and I was concerned. I called and spoke to Ryan at the leasing office and he explained that they recently resolved the parking issues and also explained the noise policy. Ryan gave me a virtual tour and answered all of my questions. We have lived here for 2 months now and have never had an issue with finding available parking close to our unit. I have yet to experience thin walls, however I have experienced... excessive noise caused by a subwoofer which has no place in buildings where neighbors share a wall. I simply spoke to my neighbor and that was completely resolved. I feel lucky to have such considerate neighbors on all sides of my unit. Other than that, when people are shouting across the apartment, of course neighbors are going to hear through the walls a bit. This is normal and is in no way excessive or caused by thin walls.

Beyond those 2 issues I read about, I want to say that the staff here has been incredibly pleasant and attentive. Any requests for assistance have been promtly handled. This place seems to really care about providing a comfortable home for their tenants. The floor plans, landscaping, location and views make this a place I'd like to call home for quite some time. You will not regret your decision to move here. Lee mas

My family and I lived here for one year. I’ll start off by saying that the walls are super thin, and the buildings are 3 stories. We got stuck on the second floor so we got noise from every direction. The entire apartment complex is outdated and when you’re given the keys, the place isn’t even fixed up (just cleaned). So we immediately had things breaking and not working. The balcony is also awful because it’s a few pieces of wood for a floor. We often had one upstairs neighbor’s “water” leak... onto our balcony.
The place is also crawling with ants and roaches. Management does nothing about people who leave their junk and bulky items next to the dumpsters. They also don’t do anything about noise complaints. Our neighbors were foreign students who were up ALL night. After multiple complaints, they didn’t move them out until their own security guard heard the noise first (as if we never told them).
They will also charge for every little thing! Parking is ridiculously hard to find and if you don’t shell out the extra $50, you’ll be forced to park on Sorrento which also fills up quickly in the evening.
I must emphasize that this place is not only crowded with families and dog owners who don’t pick up their pet’s poop, but also predatory college men. I was completely terrified one night when I was walking to my apartment, after having to park in visitor parking. A group of men that lived in the same complex were cat calling and following me and security was NOWHERE to be found. Security only shows up to issue parking tickets if you forget to put up your placard, even though they should be going off license plates honestly.
Lastly, there are LOTS of burglaries and car-break ins inside of this entire complex. Anyone and everyone can go in and no one says anything about it. My car got broken into 2 days after buying it, even though I left nothing of value in sight. They broke the most expensive window and took some pennies I had left in the cup holder (that’s how you know it was someone desperate).
Homeless people will look through trash daily and, again, management is not concerned.
Please find any other place! And if you’re still unsure, simply visit the complex. You’ll notice how run down and crowded it is as soon as you drive in. Lee mas

The grounds are nice. But when I run into the homeless people going through the dumpster EVERY TIME it's pretty offsetting. And don't even get me started on the neighbors. No respect for people who actually work, partying and playing loud music until 4 sometimes 6 in the morning. Even when you call security the neighbors don't care. The walls are as thin as paper, and there is virtually no storage in the apartment. I gave 2 stars because the office employees are very nice.