The Missions at Rio Vista Apartamentos

He was so quick with arrival, not to mention his work ethic. I genuinely enjoy the advice he had left us with to avoid issues like this in the future!

Kelly was super helpful and made everything easy. She was friendly, professional, and went out of her way to help. Really appreciate the great service!

The Missions at Rio Vista is conveniently located to everything and Fashion Valley Mall. It is a beautiful apartment home. It is very spacious and completed renovated! I love the office staff and the community.

Horrible. Loved here a little over a year. Break ins, homeless all over the property. Homeless take baths in the jacuzzi. The office refuses to up the security and instead relies on maintenance crew to do it. Mail room has been broken into 3 times in the last 8 months. If you have a family or care about safety. Don’t live here

I strongly advise against choosing Missions of Rio Vista as your place of residence. My experience with this apartment complex has been nothing short of disappointing and unprofessional.

Firstly, there were numerous administrative errors, including mistakenly providing incorrect move-out dates, leading to confusion and unnecessary stress during the termination process. This lack of attention to detail is highly unprofessional and indicative of a poorly managed establishment.

Furthermore, the... deductions from our security deposit were excessive and unjustified. We were charged $125 for a "light clean," which did not even include carpet cleaning and an additional $75 for carpet cleaning. Additionally, despite leaving the apartment in spotless condition after only one year of tenancy, we were expected to cover 1/3 of the cost of painting. These deductions were unreasonable and left us feeling cheated.

Aside from the financial issues, the living conditions at Missions of Rio Vista were far from satisfactory. The constant noise from nearby freeways was disruptive and sleep-depriving. The presence of numerous homeless individuals within the apartment complex compromised safety and made it an uncomfortable environment to reside in. Moreover, the lack of secured gates added to the overall insecurity of the premises.

The management and staff demonstrated poor organization and a lack of responsiveness throughout our tenancy. It was only recently that they hired security and started improving their staffing, but this was too little, too late. The overall experience was marred by unprofessionalism and a lack of attention to resident concerns.

I urge prospective tenants to be cautious and reconsider choosing Missions of Rio Vista. Take note that some of the glowing 5-star ratings may not reflect the reality of the living conditions. Many other 1-star reviews highlight similar problems, indicating a pattern of dissatisfaction among residents.

Please think twice before making the mistake of selecting this apartment complex as your home. There are better options available that prioritize tenant satisfaction and provide a safe and comfortable living environment. Lee mas