31/7/23
Beautiful apartments, but poorly managed building
My husband and I have been living here a total of 3.5 years now. My husband was one of the first tenants. It is not quite a luxury apartment, but it tries to be. The apartment floor plans are open and modern. They’ve recently done some beautiful redecorating of the communal areas.
However, we have had problems with constant noise that keeps us up at night from building fire alarms and unsecured vents several times in the last 12 months. The apartments are managed by Greystar but owned by a... different entity. Because any work done to the building itself requires coordination/approval between the owners and the property management company, maintenance on the building takes a long time. We experienced countless nights of lost sleep and despite desperate emails to management, it took a nightmarish 3 months to get anything fixed. There are some key fob readers that just haven’t worked for a year or more. We only have 2 EV chargers for a building with over 100 parking spots. On the weekends, all the trash bins start overflowing.
All in all, it is a nice place to live most of the time. Day-to-day, minor issues are easy to fix. But whenever there are more larger issues with the building itself, it takes a lot of time and a lil’ grief to get fixed. We hope to move soon.
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Administrador de la propiedad en The Ryden respondió a esta revisión
Hi there, Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please reach out to us at (833) 353-2366 when you can so we can address this situation... directly. Thank you and have a great day.
