9/10/25
Scammers
Upon move out we were charged three months worth of utilities when we only owed the last month. Locked us out of the resident portal so we can’t even get the payment receipts. Our email to venue had no response and they sent it to the debt collectors so now we have to deal with that. Scammers. Elevator is also always broken with horrible building layout.
Reseña de Apartments.com
Administrador de la propiedad en Venue Apartments respondió a esta revisión
Hi Anna, Thankyou for sharing your concerns with your move out. You may recall upon your move in, that you did not pay utilites for approximately 90 days. When you vacate, there is a catch up bill that generates as utilites are paid in arrears every... month. We do apologize if this was unclear in your move out paperwork. If you have additional questions, please feel free to contact us at leasing@venue-apts.com and we will be happy to assist you addtionally.