Marina Playa Apartamentos

Stayed here for a year and it was great. Management was very, very quick with all requests. Quiet, clean, and no bugs (I lived on the second floor).

We’re trying to contact to schedule a tour. But no one ever picked up the phone, we sent a message through this app. And when they respond, it’s so choppy and u professional. We had to initiate for every question. At the end, we said we would like to have a tour around the unit. They said they’re closed today, which is yesterday - Monday, is tomorrow okay? We said yes l, can we tour around 2-3pm or anytime afternoon. They never responded since then. Today I tried to call again that... number, he/she kept declining the call. Then we messaged them to ask about the tour today. After so many messages, they said, “Sorry look like we are all booked today. How about tomorrow?”

What kind of service is this? Weren’t they supposed to check the schedule yesterday before they ask if I could come today? And after I gave out the time, they should respond and confirm if it’s booked or not. Why wait until we tried to contact several time and said there is no more time. Super unprofessional and unresponsive. Lee mas

these old apartments calls themselves luxury. get out of here, fyi reason why rent is so high because travelers that work at the area rent for free they get reimbursed and the locals suffer.

I would give negative stars if it was possible. I moved in a few days ago and I found the apartment in the worst condition I ever saw one upon a move in. It smells. The kitchen is dirty. After whatever I touch inside the apartment, I need/want to wash my hands. The heater is not working. The window blinds and screens are dirty. The blinds are hard to move. 9 blinds pieces simply fell off as I closed them in the evening and opened in the morning in the span of 4 days. The office is not helpful at... all. After I got the keys and saw the condition the apartment is in, I walked back and told the leasing office about it. They said, "oh, it should not be in that condition. It all should have been done". 4 days later nothing is fixed even though I daily bugged them. I want to move out already. Lee mas

Two months back I was very much in need of a place, so I booked an apartment at Marina Playa. When I informed my friends, I got bad reviews (to mention few- lake is not cleaned regularly, lot of mosquitoes, cold shower water, deposit never returned) . So I went ahead and cancelled by booking within 24 hours. Its been TWO MONTHS now and I still haven't received by security deposit, I have called them a hundred times, no body bothers to follow up, the answer always is "it will be sent soon, wait... for a week". I wish I could give "0" stars.
I would never do business with them again. Poor Ethics. Lee mas