Waterleaf Apartments Homes

I have tried to get maintenance to fix something since MARCH!! And they still haven’t fixed it and it’s October now due to the issue we have flies everywhere I have deep cleaned and tried to get them out but since maintenance won’t fix it we can’t even eat or drink anything without worrying about flies in our food and drinks. We also have a baby and now it’s an unsafe and unclean space I am scared that flies are gonna get in her milk all the time it’s absolutely disgusting

I do not recommend this apartment company. The staff is very careless and ignorant. My overall experience living here was not great. I moved out in late January and they did not bother to return my deposit till I had to reach out and ask them what was going on. Even though I left the apartment in great condition, they still deducted a few "final" fees which was totally unnecessary. They do not give you an easy time with anything. I agree with some people in the reviews who mentioned pests. I had... a roach problem as well for a few months. The only good part would be the size of the apartments and the maintenance team – they are super friendly and nice. In the end, I hope you choose better than I did. Lee mas

They have roaches just to start this WHOLE thing off! They didn’t show me my actual place before I signed the lease, they only showed me the model apartment! They towed my car while I was on leave because they were repaving the parking lots! Mind you, I called them and left a message (2 days prior to my car being towed) asking them to please let me know when they were planning on doing my parking lot because I was not in town and I was going to make arrangements for my car to be moved...NO... response, NO call back! The staff was just rude! It was a terrible experience and I don’t recommend living there because it’s garbage! Lee mas

The main road through the complex is used as a mini-race track by people who occupy the apartments. The primary 4-way stop in the center of the complex is usually the starting point, other times it's used to do donuts. The people who choose to do this are both numerous and flamboyant, possessing especially loud vehicles which tend to set off the car alarms of most of the cars park along the main road. So if you hate sleeping peacefully, hearing the music/show your enjoying, and love the sound of... car alarms this is the place for you.

Maybe none of that will bother you, how does 8AM lawn maintenance sound? What about walls and floors so thin you can hear and feel your neighbors closing their cabinets? I had a neighbor who had a Golden Retriever that weighed around 70 lbs. I could feel it jump off the couch in their apartment through the couch in my apartment. The acoustics of the porches and balconies seem designed to ensure the upstairs tenant will forever hear the downstairs tenants too.

The gym is nice, the pool is well maintained, and the staff are wonderful but the apartments are mediocre and filled with people who enjoy disturbing your peace. Lee mas

Came for a tour only to find out that the only nice thing about the complex is the office... it's a huge complex. Very poorly taken care of. In the 10 minute period that I was there I saw a homeless person laying down by a building, everything seems old and dirty. The unit on the second floor seems like a horrible idea because the first floor was gated with an ugly metal fence it was a narrow staircase up and your door is two steps away from the opposite units door. People are clearly not... taking care of their stuff because we saw dirty and trashed balconies on the first floor. They try to get you in with the doggie park but it's just a little area to which I wouldn't even take my dog, its located on one side of the complex when the complex is so huge you have to drive because it's on multiple streets. The manager was pretty shocked that I wasn't interested. The first floor balcony wall is so tall that it feels like a prison, and it doesn't get any outside light in the unit. There are no pictures off the AC but it's a wall unit. Also there's trash cans everywhere and the manager said they used to offer service were once a day they would pick up your trash but they have stopped the service yet the trash cans are still sitting at every person's door so I'm sure they have a problem with roaches. they were very hesitant to answer if they had a problem with bugs. If you're looking for a nice place this place is not it to be honest. =/ not worth the price. Lee mas