27/9/23
Worst apartment I ever lived at.
The management team is just rude all the time and does not help you with anything. They will give you a broken apartment and if things are going to get fixed or not is complete luck. If they do congrats, but if they don't there is nobody that you can talk to. The management will just be rude to you and dismiss you.
The hot tub in the apartment rarely works.
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Administrador de la propiedad en Stone Cliff Apartments respondió a esta revisión
Hello, we sincerely appreciate you taking the time to share your review. Our primary aim is to deliver exceptional service and create a positive living experience for all residents. It's disappointing to learn that we fell short of your expectations.... We apologize for the maintenance challenges you've encountered in your apartment and with the hot tub. We are committed to resolving these issues promptly. To expedite this process, we kindly request that you contact our customer care team at residentrelations@mgproperties.com or call us at 858-345-9004. Your input is invaluable to us, and we look forward to gaining a better understanding of your situation. Our team is dedicated to addressing your concerns and working diligently to enhance your living experience. Thank you for bringing these matters to our attention, and we are eager to assist in resolving them.
Maggie, MG Properties