27/6/24
Verified Renter
When we first moved here almost 2 years ago this place was beautiful and Well kept. Since there has been new management and new maintenance, the pool has not worked for over a year and the hot tub has been the same. Any Maintenance request that we have made are taking extremely too long to be addressed and are not satisfactory. We have tried to have patience, but has gotten to the point that is unacceptable. We have even had mold in our bathroom.
Reseña de Apartments.com
Administrador de la propiedad en Pines at Broadmoor respondió a esta revisión
Thank you for taking the time to bring attention to items that you care about. I am sorry that perhaps you have not had a chance to check out the pool this summer. We opened it June 10th. The hot tub is up and running as well. On occasion it needs to... be refilled and that cools the water down conside rably.
We take organic growth very seriously. If you have anything growing anywhere you need to call or email the office and we will get it taken care of immediately.
I sincerely hope that you will give us a chance to change the way you feel about the Pines at Broadmoor Bluffs