16/4/21
Dilapidated Apartment from Hell!
The cabinets are from 1985, and the outlets are broken and fire hazards just covered up with a new cover. The rodents have taken over the apartment- we use the spare room for storage and my Granddaughter sleeps in there when I have her...however she’s afraid to spend the night with the 2 mouse holes in the floor and mice everywhere. The hot water heater hasn’t worked since October so it’s ’rigged’ to work until it’s replaced- it’s been reported and “looked at” however I’m not holding my breath... waiting for them to replace it. The tenants with no common sense throw trash everywhere,don’t clean up their dog’s waste, especially in the dog park area. This was a last resort for us, and the worst decision ever!
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Administrador de la propiedad en Sienna Place respondió a esta revisión
We apologize that your time at our community has been anything short of exceptional. Please know, we take reports of pests seriously and have procedures in place to combat this issue should it ever arise. If you are experiencing a pest issue or any... ongoing maintenance issue within your home, please submit an official maintenance request through our online resident portal so that our team is aware of the issue and can tend to it. We hope all residents are being respectful and courteous of one another by disposing of their trash properly, cleaning up after their animals, and abiding by all other community policies. If you notice a resident failing to do so, please alert the office so that we can address this issue directly with the individual in question. We would love the opportunity to speak with you, resolve any issues, and improve your experience here overall. Please call the office at your earliest convenience if you are interested in having a chat with our team. Thank you.