AMLI Cherry Creek Apartamentos

The units are nice, and the pool and gym are great. However, I had several issues with my unit. My AC broke 4 times within 10 months. On days it was 70 degrees, my unit would be 78. Maintenance mngr said it’s just something that comes with living in an apartment and that I should open my one window & door vs being able to run AC. They have a “48-hour service guarantee” posted on their website (and was advertised to me when touring in Feb ‘21) that they simply don’t honor and use Covid as an... excuse. My washer sounded like it was going to blow up - I was told that b/c they didn’t have any more washers on site and b/c the AC needed to be fixed by a contractor, their “guarantee” didn’t apply. They shut off the AC for 6 days with 80+ degree temps to redo the roof. Their solution is bringing a huge, loud portable AC unit that blows out dust and requires you to keep your window open at night. I had a unit by the dog park and the gate would slam every time someone went in/out, so couldn’t sleep with window open ever. Very noisy neighbors, thin walls - could hear everything above & below me. Bugs even though we pay a pest removal fee. Trash rooms smell, hallways aren’t vacuumed and rarely air conditioned. Big security issues in the garage - not sure why there aren’t more cameras? Rent was raised 27%. Lee mas

AMLI is 10x better than the last place I was in. I have a sense of security here and the amenities are so great! I really love it here.

The staff is extremely warm & welcoming! All of the residents Ive met at the dog park are very friendly & the gym is awesome.

Rental rates dont reflect building upkeep. Look elsewhere.

I’ve lived here for 1.5 years - disappointed in the lack of after hours security and ongoing instances of theft. Honest feedback below.

Pros: the apartments are equipped with updated appliances; members of the maintenance team and staff are friendly and quick to respond to requests; very friendly neighbors (and dogs!); the gym is clean with newer equipment; the pool area is beautiful and well maintained; central location; close to the Cherry Creek bike path and Infinity Park.

Cons: security... concerns — frequent car break-ins and theft in the parking lot; multiple instances of bike theft from the locked bike room (including my own); it is very easy for non-residents to gain access to the building and amenities.

The pool area can be noisy during open hours as well as after hours by residents and multiple non-resident guests. If the after hours courtesy team is on-site when a noise complaint is called in, they will ask the resident and non-residents to leave. However, this could be monitored better. At times, I have been told the courtesy surveillance guard is not on-site. If that is the case, I have been advised to wait until they show up (which can take several hours) or to call the police.

There are security cameras, but not enough. I inquired about an after hours incident and was told the security camera footage is unreliable in poorly lit areas like the pool, for example. Installing more security cameras with night vision is easy and affordable — this might be the best solution for AMLI’s ongoing security concerns. Lee mas