Arabella Apartamentos

The photos and the display unit DO NOT reflect the quality of the apartment nor the management you will be subject to if you rent here. Do not rent here. I’ve lived here for less than a month and have had one bathroom flood, two kitchen clogs, a dirty unit that they refuse to clean from the previous tenant, my back door that leads to a patio was the only reason I selected this unit, jokes on me the door doesn’t work and I wasn’t able to enjoy any of summer on my patio that I pay for. Maintenance... left my front door wide open for my puppy to just come and go while I wasn’t home- this was the most terrifying and disrespectful welcome to my new home. I’ve had a hole in my bathroom wall for 10 days and have been scheduled to repair this 3 times with 3 no shows and no calls. This is a horrible place to live. Lee mas

In summary, this living arrangement has become a catastrophic experience. Mishandled charges, checks, a barrage of unnecessary & misleading fees, inadequate communication, and staff negligence have severely compromised my quality of life. This property has unequivocally failed in its duty to provide a healthy and habitable environment. In conclusion, I strongly advise against moving here!!

Drug deals in the parking lot, potholes everywhere your car goes. Place smells like stale cigarettes and very unsanitary.

This is bar none the worst apartment I have ever lived in my entire life. If you value your health, money, and mental sanity, I beg you, DO NOT MOVE HERE!

1. My downstairs neighbor smoked indoors, despite being a "smoke free property, which lofted up into my apartment. The staff did nothing about it, despite issuing warnings without repercussion.

2. I have reason to believe my downstairs neighbor was either cooking and/or smoking meth/crack. My unit always had a strong chemical odor in... it, which I had initially attributed to commercial carpet cleaner for move in. Come to find out, upon meeting my neighbor on the first day of move him, he alluded to I ever need anything (drugs) to let him know.

3. This place is mold infested! There are several reports of water damage at this property and the musty odor of mold is very apparent. My spouse and I have severe mold allergies and we developed hives and respiratory issues upon the first day of moving in. Between no sunshine in many of the units, consistent 50%+ humidity in the units, this place is a breeding ground for mold.

4. This place has pink slime (Serratia marcescens) in the bathroom, which is a toxic airborne bacteria. Despite numerous efforts, HEPA air purifier, bleaching, etc, this slime remained persistent.

5. My health DRASTICALLY declined here and I was forced to break my lease within 2 months of living there. I had to pay in full, there was no reimbursement.

6. I counted upwards of 15 or so broken maintenance items prior to my move in, all of which the staff said would be addressed prior to my move in. Not once did the staff come inside in the 2 months of living here to fix any of my problems, despite consistent requests.

7. The property is disgusting and not taken care of, not to mention the hot tub which apparently hadn't been serviced in over a year and looked like a mosquito infested mud pit.

8. Shared washer and driers will ruin your clothes with whatever mold/bacteria has contaminated them. Absolutely disgusting. Lee mas

I've been living in Arabella for just over 6 months and I can attest to how attentive the management is. I'm surprised at the amount of reviews that mention poor management-- Keith and Monica have assisted me several times without hesitation! As for the unit itself, it's lovely. A little dated and there are some flaws (old outlets, no AC, etc.), but it's a wonderful place to call home. Biggest downside is paper-thin walls. Otherwise, no major complaints. I've only had to request a few minor... maintenance requests, but they were always extremely quick to respond and assist! Overall, I am very satisfied with my entire experience thus far. I could go on and on about how much I love living here-- give them a shot! Lee mas