26/11/24
Fix the parking situation.
If I could share a photo as evidence I would. The 3rd, 4th and 5th floor are going on months now with reserved spaces for another building that remain unoccupied. There are about 20 spots on each floor that have reserved signs but remain empty. I have had to park my car in the snow twice now this week because there is no covered space for my car. Despite being told when I moved in that I would never need to worry about this and paying to reserve a space would be unnecessary, yet here we are. I... hate to write a bad review because I appreciate the staff here, but corporate needs to respect their tenants and the price we pay to park ($100 plus an additional security fee) I am begging that you at the very least you open up half these unused spaces on each floor. I would assume there are in total roughly 100 spaces reserved and by the looks of it, maybe 40 being used in total. Happy to remove when this situation is rectified.
Reseña de Apartments.com
Administrador de la propiedad en City House Apartments respondió a esta revisión
Hi there,
We appreciate the feedback and understand the garage situation has taken some getting used to. We certainly want to ensure our residents opinions and concerns are heard and taken into consideration. With the parking program being so new... to the community, we are continuing to evaluate the entire situation and tweak where we can. We appreciate your comments about our team and hope that our spirit to serve represents that we truly are here to help. If you'd like, I'm happy to sit and chat with you more regarding this and any other concerns you may have. Just let me know when you are available and I will be happy to accomodate. Thank you again for your residency and I look forward to hearing from you!
- Wes M., Community Manager