11/5/23
DO NOT MOVE HERE
This building is by far the worst place I have ever lived. If you have any other options, I strongly suggest doing that instead. The buildings and complex are dirty and homeless people are a constant presence inside the building where they like to go to the bathroom and sleep in the stairwells. The manager told me that there is ‘nothing I can do to prevent homeless people from getting in the building’, so just be aware that is how they feel about the situation before signing a lease even though... there are plenty of possible security upgrades that they fail to implement. Basic service requests take weeks and sometimes months to be completed. The amenities are low quality and rarely open. The parking garage is not secure and car break-ins are a frequent occurrence. Residents leave trash in the hallways all weekend and the management does nothing about it. Residents don’t pick up after their dogs and management just lets it sit there. Overall a disgusting place with terrible staff.
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Administrador de la propiedad en Mason at Alameda Station respondió a esta revisión
Hi Ryan,
We’re sorry you’ve had a negative experience here at Mason. Our garages and buildings are secured/controlled access however, doors are just deterrents and not 100% foolproof. In addition to Front Range Patrol patrolling the property nightly... and being available for residents to call 24/7, we ar e in the process of implementing a new security measure soon.
Maintenance addresses service requests promptly and sometimes a vendor is needed for the repair, which can delay things. We have a full-time groundskeeper and a full-time housekeeper to clean the grounds and buildings. We do care and we do clean up after residents who do not pick up after themselves or their pet. We ask that residents do their part to help keep the community clean.
We’re sorry that we cannot please everyone. We welcome prospective residents to come tour the property and meet our wonderful staff who work hard every day to make Mason a great place to call home.
Thank you and best wishes to you in your new home.
Team Mason