Viridian Apartamentos

Leasing tour - uncomfortable Did not enjoy being hit on by the tour guide. Did not enjoy him saying to the other guy in the leasing office "isnt she pretty" and the other guy joining in and also making an uncomfortable comment. As a woman looking to live somewhere alone, I would not have felt comfortable living here. Which is unfortunate because I really liked what the place had to offer otherwise. It was just not very professional and it made me concerned about the dynamic of the management... here. Lee mas

Work was done quickly A work order was put in some time ago, and a person came within a couple days to look at the problem-a light in my kitchen that wasn't working. The guy that looked at it said it wasn't just a dead bulb, but rather, an electrical problem with the light fixture itself, and would need to order a new one. I did not hear anything back after that for a few weeks.

Apparently there was some turnover in maintenance, as a new team showed up to look at it, unaware of the previous... maintenance guy's need to order a new fixture. I'm not sure if the order for a new one was ever even put in. Anyway, this new guy, who apparently was only brought on a few days prior to this (mid to late December--I think he said is name was CL?) looked at the problem and said he could fix it without needing to order a new fixture. He comes back 2 days later with the stuff he needed, and him and another guy have the fixture repaired and fresh bulbs put in.

This second guy, again I think he said his name was CL, fixed the problem quickly and didn't have to put in an order for any new parts or fixtures, and explained to me what the problem was and how he was fixing it too. Seems like a good hire--saved money not ordering unnecessary stuff, and fixed the problem in a timely manner. Lee mas

work was never finished Put in the work order 11/08/24 got it looked at the next day, said they would order the part on thanksgiving, and now it’s new years and still not ordered or fixed.

Apartment and site tour I enjoyed my tour, loved the apartment and all that Viridian has to offer and I am waiting to hear back on our application to rent.

This is undoubtedly the worst apartment complex that I have ever lived in. I am genuinely writing this as a warning to those looking to rent here.

There are so many better options in the area. Avoid this one. I'll list details below:

1.The office staff in particular is the worst that I have ever come across. Unprofessional, incompetent, and unresponsive. Try calling them...I guarantee that they won't pickup.

2. Terrible trash setup. The trash chute will pile up and the whole parking garage... will consistently smell of hot garbage in the summertime.

3. The parking garage is abysmal. You are forced to park in their 5 level parking garage. There are no other parking options in the area. The garage is small enough that maneuverability is very difficult. I have personally seen two accidents. Also, they will make you pay a lot of money for a parking space. Many other surrounding apartment complexes have much lower cost for parking. Also, this is a hot spot for cars getting broken into. The complex assumes no responsibility.

4. The gym is falling apart and children will constantly be running through the weight lifting area. I found it very unsafe. Complaints fall on deaf ears.

5. I've never had so many last minute maintenance emails. You will certainly receive emails stating that "maintenance will be entering your apartment tomorrow." It really is to the point where it feels invasive.

6. Also, those emails that you get from the complex are also wrong about 1/5 of the time (riddled with typos) and revisions may not be sent until the following day

7. Thinnest walls that I've come across at an apartment. You will hear your neighbors.

8. Your water will be shut off multiple times a year with a warning email being sent out anywhere from 24 hours before up to an hour before the water is shut off for hours at a time

9. The air conditioning is spotty and cuts out during the summertime

10. Trust me. There's more.


Side note: Once you are in the apartments themselves, they are fine but don't be fooled by a decent looking apartment and a smiling salesperson on the tour. The community is a nightmare. Lee mas