Park 88 Apartamentos

Every concern I have had about my apartment has been ignorned and swept under the rug without any actions being taken by the leasing office. They ignore all of my concerns. I have told them many times I do not feel safe in my apartment and that it is not in livable conditions and they do not want to do anything to repair my apartment or accommodate to make sure I am receiving the services I agrees to in my leasing contract. The property manager herself has ignored me on multiple occasions and... will never answer my calls or return them. The staff in the leasing office also invalidates my concerns and do not want to take any actions to address my issues. Lee mas

So my ac has been out for over a week. They are trying to blame us so they don't have to pay. It has been in the 90 and 100 outside and inside the apartment has been 88-91 all day and night. This seems important to us but not to them. all they did was give us a tiny ac unit that does nothing unless you sit directly in front of it.
Instead of fixing situation. they yell on the phone at us and act like we have done something wrong. Just fix your building that is falling apart all over.

DO NOT MOVE HERE! HORRIBLE OFFICE MANAGEMENT / HIGH LEVELS OF CRIME. They don't try to do anything about all the stranded parked cars. half the cars don't have license plates and can't park between the two lines. Cops practically have a precinct here with all the crime. Why need security if the cops drive by every 5 mins.

In the last 2 years of living here, we've witnessed and have been victims to an absurd amount of crime. We've had both our vehicles broken into and vandalized, had a motorcycle stolen from the parking lot, and witnessed multiple homeless/drug addicts get belligerently high and pass out within the complex. There was even a MURDER just outside our apartment building! It is not safe here.

The leasing office won't tell you this when you come in. The management does NOT care about it's residents.... They completely avoid responsibility when residents have complaints. When I confronted Charity, the office manager, about my stolen bike and asked if there was anything they could do to increase security, she responded with "No, you can purchsse a storage unit if you don't want your things stolen."

Then when the shooting happened in may and a man died outside our building, they had minimal communication with their residents and did nothing to increase the safety of it's residents. The only thing the security Is good for is booting resident's vehicles because of unclear lines in the parking lot.

We have several gripes with the office employees. There's been times where we've made appointments to refill our laundry cards and no one has been there to open the door. My wife was even locked outside of the building by Pearla when it was raining because "She was not the person who scheduled the appointment" even though we live together and are both on the lease. There has also been many times where maintenance employees have entered our apartment while we're home without permission and without declaring themselves. THERE IS NO EXCUSE FOR THIS!

You'll spend more money in fees than you think here. There's a fee to almost everything and some of them aren't even disclosed to you until you've already been hit with it Laundry machines break often and steal money from us because the cards wear and stop working. Once they stop working, the money loaded onto the laundry cards is gone and you can't get it back. When we confronted the office about this, they said they're not responsible for the laundry machines and gave us a useless costumer service number to a 3rd party company that did nothing to help.

Please do not move here on your own and especially do not bring your family here. The office is very polite but don't let that fool you. Find somewhere else, you'll save a lot of money and stress. I hope this was helpful. Lee mas

We were running into issues at other complexes with our dog because he is 90 lbs. There was no way we were going to get rid of him, he is our baby. It was no issue here because they do not have weight restrictions. They are very community oriented. They have parties at least once a month for us and you can win prizes and gift cards. The office ladies are very nice, and so is maintenance. I've lived here since 2016 and have never had pest issues. If your house is a mess and you leave food... all on the counter and never clean then ofc you will have issues with bugs, and roaches ect. There was 1 time we did have a flood and they sent a plumber right away and people to clean up. It is all about treat people how you want to be treated and you should have no issues. Lee mas