Banner Lane Apartamentos

I really like the building and my apartment, but the issues that have been going on for months... and just now management appears to be taking action, and taking action against all residents, not just the ones that do not know how to behave and coexist properly. Now we are all paying an amenity fee for amenities we cannot use. For example, the rooftop. Now that summer is coming, we are made aware that it is going to close by 9pm. The only time that space is usable, is during the afternoon /... night. It is IMPOSSIBLE to be there during the day, since there is no shade to stay under. They are not going to address that in any other way. Another example: the garage. Residents pay almost $300 for "parking". The garage door has been broken for I dont know how long and I dont know how many times.

It is not the same having a group of 10 / 20 people in "party mood" than having 2 or 3 people having dinner quietly in any of the amenity spaces. People that WORK cannot use the amenities during the day, logically. None of the issues that go on in our community is going to get solved by punishing all residents, since the ones who dont behave properly are not going to behave properly either at 8pm or at 10pm. So what appears to be going on here is that management does not want to increase the amount of security officers to do rounds when people use outside spaces more frequently. This building will now resemble a boarding school, with ridiculous protocols to even use the pool, just because the people they let in dont know how to coexist peacefully with other people. Ridiculous, I cannot wait to leave. Lee mas

I've been living at Banner Lane for about 7 months now and have enjoyed my time here. The area is central to a lot, and I've had no issues with my apartment itself. The few maintenance requests I have put in are always addressed that same day, even within a few hours. Miss Glenae and the other front desk concierge employees are always friendly and helpful with Maintenace assistance, storing packages properly, assisting my guests and any other request or assistance I may need.

From my initial tour, to move-in, and through my first couple of weeks as a resident, I have felt prioritized at every turn. Banner Lane is an incredibly high-quality living space with phenomenal community amenities, but the responsiveness of staff and customer service provided has been the most appealing factor of living here so far. They made me believe they actually care about me as a resident and want to ensure my comfort in the place I now call home. I'm incredibly satisfied with my... decision to live here. Lee mas

Avoid living here at all costs. Multiple shootings and robberies on premises. Incompetent management.

The community is conveniently located near shopping and venues with Metrobus almost steps away and rail a few blocks away. It is expansive, tastefully decorated and has wonderful amenities. I'm glad I chose Banner Lane.