Connecticut Heights Apartamentos

Leasing staff is extremely unkind and unhelpful. You will be met with constant disrespect and issues living here. Noisy, roaches, unlimited access for anyone. Laundry rooms are gross and have bugs. Concierge and maintenance are great- everything else, especially mgmt is horrible.

Cockroaches galore at this location, if you want bugs crawling around your apartment then be sure to rent here. We had roaches all over our unit from move-in to move-out, I even saw one on my way in to return my keys! Management said they were treating but no impact was made, and the only way we found to minimize the problem was to spend $100s on roach sprays and treatments. On top of the constant roaches, we had major heating issues, including a heater loudly hissing and squirting hot water for... over a week straight with maintenance completely clueless as to how to stop it! After they finally fixed it they left the heat for the bedroom this issue was in completely off, added a clamp to the adjustment valve and never responded to my request to turn on the heat, so I was left in freezing temperatures from December to March until things warmed up outside (as of moving out the clamp was still on so the heat can't be turned on at all). The third major issue with the unit was that the paint on the walls was falling off, even at move in there were major cracks visible all up and down the walls and ceilings, and upon putting in maintenance requests I was told that they couldn't fix them while someone was living in the unit. I guess they never will then because they didn't fix them before we moved it. On top of the massive issues with the unit itself, the community is also in a horrific state. Our building had no handicap entrance, in order to get inside you either had to enter through the basement which was always covered in either large alive or large dead cockroaches (usually both) or go through the front or back entrance with stairs up to the door and then also up from the door to reach the units and elevator. This also made moving in and out a major hassle. The entire apartment complex was also hit with break-ins and theft happening at all times of the day in all 5 buildings, even though the management only reported break-in in the main building, and they never made any steps towards increasing security. Definitely try to avoid getting paper mail and any sort of package delivered, the concierge system is abysmal and you'll be left waiting for days/weeks to receive an email that your package has arrived, and they won't look for it if you haven't gotten an email. When we tried to move out they lost half our moving supplies and it took days to get them to search the mail room for them, where they had been sitting the whole time. I would not recommend living here. Lee mas

My apartment was broken into last week. In December there was an email sent out that "at least two apartments" were broken into. There has been no assurance that this wouldn't happen again. There has been no increase in security. There was no evidence on the security cameras that are only placed near the entrance/exits that anyone entered or left the building around the time of my break in which leads me to suspect that the person breaking into the multiple apartments lives in the building. The... other tenants were not notified of the additional breaks in, namely mine. I asked the management company to increase security but no actions were taken. I asked to break my lease because I do not feel safe and they will not let me. They're not willing to help make this place safe. I live in fear and have not had a decent night's sleep. Lee mas

The building seems nice at first but only after moving in and living there do you realize how many problems it has. Besides taking up valuable space, the radiators are a constant headache in the cold-weather months. They are almost uncontrollable. There is a knob on the left that is supposed to control the level of heat, but it has absolutely no effect: they spew heat at a rate comparable to a steam engine on the RMS Titanic. Therefore, so as not to roast alive, you are forced to turn them... on and off from the intake valve, sometimes every 30 minutes while you're in the room, just to regulate the temperature. It is a tremendous nuisance, as this involves twisting the valve 15-20 turns, with a hot mitt to avoid the scalding steam, and when closing it cranking as hard as you can to get the steam and heat to finally stop forcing its way through even the smallest crack. Also the electrical system is antiquated. You will trip the circuit if you try to run the ceiling fan in the living room at the same time as the microwave and the dishwasher in the kitchen ... or other similar combinations. My recommendation ... unless you're comfortable with the prospect of some major headaches, don't be fooled by the new lobby or the pretty pictures ... look elsewhere. Lee mas

I almost gagged going on a tour of this place. It absolutely reeks of trash and smoke throughout the whole building. I also saw roaches when the man opened the door to show me the laundry machines. Gross!