Harlow Navy Yard Apartamentos

Been living here for 9 months and been requesting management to have more urgency behind several security concerns (several severe domestic violence incidents in shared spaces inside the complex, and the most recent one occurring on 03/31/2024 ending in a HOMICIDE), but all to no avail with responses such as "security is not a guarantee". No 24/7 concierge and the most recent implementation of overnight security is a single person who shares responsibilities with another building located 3... blocks away (additionally I have never seen security once). The maintenance team and the location of this complex are the only pros here, the rest is a giant liability to your safety. Please avoid this place at all cost! Lee mas

It’s ok to live here if you like the police at your front door at least 4 times a month, hostile neighbors, non-responsive management, ZERO security and questionable characters SLEEPING in the common areas at all hours of the night (no hyperbole). Otherwise, RUN and don’t look back.

Do not move here! Nonexistent security, unresponsive management, neighbors who blast music all night and smoke in the hallways and their units. Multiple security threats including a shooting directly outside the front door - with no promise of additional security from the building. Rocks thrown through the front door presumably by a dangerous resident. Would not recommend to anyone - absolutely not a safe building to live in, for anyone.

Stay Away! Haven’t had heat in my unit in two weeks and they don’t seem to care besides providing a small desk space heater. Had someone walk into my apartment today without prior notice or authorization, even though the lease states that you are to be given 24 hour notice before anyone walks into your apartment. Heat is still not fixed, the only way the apartment heats is through auxiliary heat even if it’s 50 degrees outside. Last months bill was $130 for a one bedroom, roughly twice as much... as I paid for a two bedroom house.

Called maintenance to get an air filter and water filter replaced which didn’t actually get replaced the first time. Only noticed when the second maintenance person came in and found a filthy air filter not even a full month later.

Can’t get a break down of monthly fees even after talking to management. The concierge is no longer 24 hours so packages sometimes sit in the vestibule for anyone off the street to grab. Walked into the lobby one morning to find a man sleeping in there.

The people in the leasing office aren’t always there during their websites posted hours. It’s hit or miss if they can actually help you anyway.

The walls are paper thin, I can constantly hear the neighbor across the hall.

The trash chute regularly gets backed up so trash is often left on the floor of the trash room (even when not backed up). I’ve been told the recycling chute works but nothing ever happens so I’m very skeptical.

Save yourself the headache and don’t move here! Lee mas

The apartments and area are incredible. That's about all positive I can say about my experience here. Before the managing company was acquired they had a 24/7 person at the desk. Now you're lucky if you see anyone there at any point of the day. Communication with anyone in the leasing office is a coinflip whether they'll respond or not. A lot of emphasis seems to be placed on calling the office directly instead of getting someone to respond to an email, but if you work nights then you are out of... luck. Staff seems to change every few months and makes you wonder why that is. Lee mas