North Hills Apartments

I’ve been living here for two months and I’m ready to leave already. For starters my rent changed multiple times that should’ve been sign number one for me to not move here . On top of that I was told utilities were included but it’s not they hit you with the fees that wasn’t prepared to pay because I was told utilities were included. You have roaches and mice which is normal. The maintenance is no good. They don’t fix nothing my garbage disposal has been broken since I moved in. My back door... broke and it took. Two weeks to be fixed , my dish washer is broken every closet door is falling out now and my outlets are loose as well. My ac runs nonstop and it’s ran up my electric bill even if I have it turned off. There’s no luck at all getting in contact with the leasing office. If you move here make it very temporary. Lee mas

This place is horrible and the management is unprofessional. They have a lot of mice and roaches and no maintenance to help you get rid of them! Parking is terrible and they can’t help you if your car gets towed. The management team is never in the leasing office to help anyone! I wouldn’t recommend going to live here. It’s very ghetto if you ask me!

I recently moved here and so far I have had no issues with my apartment. Lajuan made my move a seamless one. Her high-level professionalism and her mannerism played a pivotal part in my decision-making process. She was very helpful and responsive to my emails whenever I had any questions. Also, the apartment was ready for move-in and was also in a very good condition as well. I would definitely recommend her as the go to person if you are interested in leasing a unit at the property.

Please read before making your decision. this isn’t a review from a mad tenant who don’t want to pay rent. I REFUSE to until I find something else. I am clean! Raised in the south, clean behind toilets, wipe down cabinets clean! So to be here, messing up my credit & living this . Makes me cringe! They looked renovated and nice, people sweet as pie in the rental office IN PERSON. But Looks is deceiving! They approve any and everybody for one and I know why. When I say I caught 6 mice already and... I seen another the other day. I wish I could upload pictures. But the amount of droppings throughout the apartment, in the stove and behind it will tell it all. Painted over mold and all. I haven’t called nobody because they not going to do nothing. Maintenance take weeks to come & pest control put down one trap and never came back. That man went on the news about his situation with mold and mice with this complex and Faria management and the rental office cut off there phone lines and deactivated all social media platforms and just said forget the other tenants for a whole month! I had a backed up garbage disposal and leak for a week and a half before anyone came, I had to call 4 times! Mold developed from that too ! I can not believe that leasing agent sold me this apartment. I can’t wait to move, I’m barely there anymore! They worried about locking the buildings, paying money for security cameras when they need hire maintenance, pest control and cleaners etc . Or maybe just to knock them down and try again! Lee mas

This properties failure to communicate for anything besides monies owed, is unacceptable and shows a lack of commitment to its residence. Letting people know that the pandemic rental assistance program was denied for the entire property, just a month before the eviction memorandum would be lifted by posting notices on buildings, is unacceptable. This should have been done in a much more professional manner. Then to tell its residences not to contact the property regarding this matter, is... despicable. This is people's lives, during a stressful time for everyone and to be toyed with in such a manner is highly frowned upon. We were asked to vacate our unit within a specific date/time (5/29/2021 @ 4p). And the only reason we found out that time frame was being allotted, was because my husband happened to stop by the rental office to request a receipt for a payment that was made. Thus literally leaving us a little over a week to find another place and relocate. Then upon returning the keys to management, no one was originally in the office, where we came across quite a few other residents whom stated they'd been waiting for someone for over an hour. And when someone finally arrived, we were informed that the manager that specifically said he would be there to retrieve the keys, doesn't even work on Saturdays. Aside from that, the roach infestation is ridiculous. I requested a new refrigerator when we first moved in, because there were roaches crawling out of it. I also wanted it pulled because it seemed as though they were coming from behind the refrigerator. Putting in service requests was worst than pulling teeth. The requests are ignored thus never being fulfilled. The parking circumstances are atrocious. In front of my building, there were a row of bikes taking an entire parking space. The tow truck company contracted with the property picked/chose when it wanted to observe the property. As well as having associates on the property and not towing their vehicles if violating the parking policy. The various men in front of my building, smoking marijuana, soliciting in front of as well as inside the building. Shooting dice/gambling, drinking etc, as I walk towards my building and into my home with my children, is a highly unsafe environment. I would NOT under any circumstances recommend this property to anyone Lee mas