24/8/23
Not good!
There have been countless issues since I have moved in to my apartment. It was not at all “move-in ready,” there are pests, they consistently lose residents’ mail, and the staff is (almost entirely) rude and unaccommodating.
Reseña de Apartments.com
Administrador de la propiedad en Tivoli Gardens respondió a esta revisión
Hi Bob, we're sorry to hear that your move-in experience was not as smooth as you would have hoped. We take pest control very seriously and have a regular schedule for extermination. Please reach out to us directly so that pest control services can... be scheduled for your home. Regarding the mail, we apologize for any inconvenience and would advise you to reach out to the local Post Office so that the matter can be further investigated. We want all our residents to feel welcomed and appreciated and are disappointed to hear that you've had negative interactions with our staff. We take your concerns seriously and will be addressing this with our team. Please reach out to us at https://www.ross-companies.com/contactus. Thank you for being a valued resident.