26/9/24
Do not sign a lease here - find an apartment that lives up to the standard of refinement they promise.
This place may have had a 5 STAR staff in 2023 but now their all new 1 STAR staff makes this a place to avoid when apartment shopping.Since this place has come under new ownership its has become a complete dump with many things in disrepair or disgustingly dirty for months.
Front gate - has not worked for 4 to 5 months
Grills at pool - all have been broken since spring
Elevators in 2 buildings - not in operation for almost a month which means trash collection has stopped, then picked up... partially.
When they do actually take the trash they wont take any cardboard, you have to walk all of that down the stairs yourself (due to the broken elevator) and over to the compactor but don't worry they will still charge you full price for the 'concierge trash' pick up.
The floors and screens have not ben cleaned in at least 6 months.
The ant infestation here has gotten way out of hand, yet we are told "thats common with new construction".
Additionally you cannot enjoy the pool because they allow people to smoke cigars in and at the pool all weekend every weekend while we are paying to live in a smoke free environment.
With so many things in disrepair for such a long period of time it should be a crime for this place to advertise themselves as "A HAVEN FOR COMFORT AND SOPHISTICATION".
This is a place where you pay for expected cleanliness and refinement but only receive excuses, and broken promises.
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