Goldelm at Valencian Apartamentos

Never In my life have I ever felt so unhappy to come home to a place that I pay rent. The people that live in my building are very disrespectful and do not care about other residents. They party at the pool at all hours of the night with loud music. I have not been able to sleep good for a month now. I hate it here and cant wait to move. I am so unhappy to the point I do not care to break my lease. As soon as I have the opportunity to move else where I am getting away from this place. Its... unfortunate that this place has such bad ratings I wish I never moved here. It's even sadder the the office staff has to deal with such horrible people. It doesnt matter how much I complain how many times I call the cops nothing gets resolved and I am left to be emotionally stressed and sleep deprived. Its the loud music for me till 12, 1, 2 am and they just dont care. I have to find ways to calm myself down because at the end of the day the only one I am harming is myself. Cant wait to move. I do not recommend moving here unless your ok with noise and rude disrespectful people. As for management I have nothing bad to say they try to help but unfortunately nothing is changing. Even with a threat to evict for disruption these people just dont care. No consideration at all. Lee mas

Llevo más 1 semana sin aire acondicionado fui a la oficina llame y la solución que da la secretaria nueva es que no hay técnico para arreglar y q como no es una emergencia pues que toca esperar hasta cuando quieran falta de respeto hacia mi no puede ser posible que en una semana no halla quien arregle el daño … pero que se puede esperar llevo 6 meses viviendo aquí y los daños que hay nunca vinieron a arreglarlos lo
Peor para vivir es este lugar NO se lo recomiendo a nadie en el loundry las... lavadoras llenas de agua sucia están dañadas y las secadoras se pone la ropa y no secan pero Uds con la plata si se quedan porque nadie responde Lee mas

If I could have rated this a 0 I would have. I have been having problems in my apartment since the day I moved in. PLEASE DO NOT RENT HERE. We have captured rats, killed cockroaches, and have been having continuous problems with the AC and the AC vents. Even though they made us pay a monthly fee for extermination, my husband had to buy foam to seal holes, rats trap and venom because the office took over a month to go into my apartment. Also when they send maintenance, the person even asked to... use my husband’s foam because he ran out of it. I also have neighbors that have rats in their apartment as well. Even the manager told me, “I could move you into another unit, but you’ll have the same problem”. With that, I believe all of the apartments are infested with rats, roaches, etc… Lee mas

This is by far the most horrible places I’ve ever lived in, literally flooded with roaches no matter how much you clean they just don’t go away i find them everywhere my kids beds my bed the kitchen can be spotless & they are just all over the place it’s FILTHY ! The leasing office doesn’t do anything about maintenance requests my AC has not been working I called put in an order nothing was done, I called to see what was going on they said they will send someone NOTHING WAS DONE! If you’re... thinking about renting here DONT ! Lee mas

There is one thing that any school can't teach you and that is customer service, and everyone in the office is super nice, the new management is trying very hard to do the best to fix what the prior administration did. Slowly but shortly I have seen a great improvement but the best part is when you go to the office and everyone is polite and they really care. I like to go to the office and get great coffee and see friendly faces.
The manager took the time to answer all my questions and shortly... maintenance went to my apartment and fix my problem. I renewed my lease and the assistant explained to me the lease in detail.
I start loving this place again as I can see how hard the maintenance guys are working. Thank you for your hard work! Lee mas