12/3/25
Unprofessional
Unprofessional and unfortunately uneducated. They literally was asking me about self report account that I myself report to credit bureau that I paid in full. They literally thought it was a balance due when clearly stated “self reported account” which you can paid experian monthly, link your bank account and then every month they report all your recurring bill you’ve paid like Hulu, phone bill, electric bill. “ When I try to explain to them what it means and minds you I’m an analyst that deal... with credit report, she stated she knew what she was doing. It’s like how can you not differentiate the positive accounts from negative and they were extremely Rude.
Reseña de Apartments.com
Administrador de la propiedad en Story Lake Gibson respondió a esta revisión
We understand how vital clear and accurate communication is, especially concerning financial matters such as credit reports. We apologize if there was any confusion or miscommunication from our end. We would like the opportunity to resolve this... matter in person or by contacting us at storylakegibson@liverangewater.com. Thank you!
