Hampton Lakes Apartamentos

Just as the title says look elsewhere. The North Lauderdale location is terrible. This is a place that will charge every fee they can, and you get zero in return. Any supposed "renovations" are false and been said to been going on for over a year with no signs of it. If you own a pet be careful, unsanitary conditions and a dog area that has a broken fence for over 3 years and filled with dog poop. Maintenance requests go unanswered, anyone who works in the office won't answer phone calls or... emails, and any concerns you may have just be ready to be ignored. Double check your fees every month because you may get double charge. Regional manager won't reply either. Give your hard-earned money elsewhere. This is not a place for you to live peacefully. Lee mas

Poor maintenance service. They don’t care to resolve your issue. My apartment has black mold and It’s effecting my health and no one has come to resolve this issue. I’ve been complaining and trying to get them to fix this issue for over a month now and Im currently still dealing with this issue.

I went there a few days ago to see what was available. There was a man in the office swearing saying “I ain’t paying that” in front of kids. There was trash all over the whole complex. The trash containers were at there max. There was a trash pile 4 feet high around the containers. This place reeked of weed and there was a person standing on every corner of the building hanging out. Not only that, I counted 3 smashed up cars sitting in the parking lot. This place looks nice in photos but beware.... This place is cheap for a reason. Lee mas

Im very disappointed in the new management company. I have been a tensnt here for the past 4 yesrs and although it always havent been perfect it hasnt been this bad. The complex advertises a 24hr emergency maintenance line for you to call outside of business hours. I woke up this morning to my second bathroom flooded, the hallway, the entrance to thr master bedroom snd second bedroom floor completely soaked. I called rhw leasing office with hopes of the call being able to be routed. I left a... voicemail, put in a maintenance request and everything. Now i have several towels laid out on my floor soaking up the water from the carpet. Aside from that every month my rent payment is a different price. We pay for valet trash every month but they hardly come when they’re supposed to. The gym has been supposedly getting remodeled for the past year with no proof of renovations. When you call the leasing office they never answer during business hours, and dont get me stsrted on the email system. They never answer the default email. Its just fruetrsting when youre paying rent a place that completely lacks communication Lee mas

I can say that I truly enjoyed my experience with Ava especially because she showed empathy to the situation I had at my previous address along with paying attention to what I was looking at getting for my new address which was given and that’s exactly what’s important to have such as understanding, empathy, and active listening that she provided me with which is why I can also say that you guys definitely have an amazing Assistant manager on your hands ??????