La Estancia Apartments

I had an extremely disappointing experience living at this apartment complex. The management is consistently unresponsive and unprofessional, making even the smallest issues a nightmare to deal with. Maintenance requests go unanswered for weeks if not months, and communication from the office is practically nonexistent. The building is roach-infested, and despite multiple complaints, management has done little to address the issue. I’ve found roaches in my kitchen, bathroom, and even in my... bedroom making it impossible to feel comfortable in my own home that I am paying for, and never later. On top of that, there’s a severe mold problem in the bedroom, THEY claim they fixed the issue coming from upstairs, but the BLACK on the wall comes back. Not only does this create a health hazard, but the smell is unbearable, and it seems to spread no matter how much you clean. The lack of proper care and attention to these issues reflects the poor management of the entire property. I cannot, in good conscience, recommend anyone to live here. If you’re considering this place, I strongly advise you to look elsewhere. The stress and frustration of dealing with such negligent management, combined with the unsanitary living conditions, are simply not worth it. THIS PLACE NEEDS A NEW MANAGEMENT. #4140 Lee mas

This place has a black mold problem that staff ignoreseven after a year of complaining. Roaches everywhere and we are clean tenants. BUYER BEWARE!!

There is no where else to park so i parked in the future resident parking and i wake up to a tow notice at my own apartment complex the management and maintenance was very rude instead of saying sorry or something they just kept repeating themselves saying i have to move the car by 8am even though there is no where else to park

I just moved in and it’s really clean on the inside. The new management team is great cause I put in request and they are done in a reasonable time frame. They are also patient and understanding. So far so good. The only con is people playing loud music and being loud outside 2 & 3 in the morning when people have to work the next morning.

Cons: we have been living here for 5 years and we have had a few different manager. They do not last long and when are in office are difficult to reach. i jave recently left 3 voicemails over this past weekend about my AC leaking water everywhere and have yet to recieve a call back or even a visit to stop the leaking. It is advertised Pest Control is monthly. ive been told by the office staff and manager pest control is not to be ordered every month and is not provided every month consecutively.... Well with neighbers all around having critters causes us to have critters causing the building to jave critters and management will not do anything about it. We use to have 4 dumpsters for trash for all 12 buildings and now theyve cut back to only 2 dumpsters for 12 buildings. so there is trash everywhere especially after the ducks and racoons get to it. People continusely break the gate and management never knows who it is even though there are about 3 cameraa pointing at the area. My husband has called to tell them and they told him " they dont have time to stare at the cameras all day"!! And this is with new management here. i do not like leaving bad reviewa but after dealing with this, im up to my neck with thw disgusting conditions here. There is only one good maintance guy here out of all of them and he has been working here for a very long time, the others complain and wont do the work. Repair orders go unanswered unless we catch someone from the office leaving or harrass the maintnance crew.

Pros: The apartments are very spacious, they have the den in the 2 and 3 bedrooms. lots of closets. alot of space for kids to play at the basketball area. Just wish management and owners took better care of this place.

They wont even order basketball nets. My husband has tried and they wont allow him to put up the nets. Lee mas