MAA Palm Harbor Apartamentos

I have been here two months. So far, I have enjoyed living here. Things seem to get fixed quickly. It is fairly quiet, I barely hear anything outside of my apartment. Before moving in Karen was amazing to work with in the leasing office as I was moving from out of state. Since I have moved in, I have spoken to Kim the Property Manager, and she has always been cheerful and helpful. If things keep going this way, I plan on being here for a few years to come.

Unfortunately, the only way to have a good experience with the current management of this property is to not experience them at all. Concerns are met with denials, brushing off, and silence. You will be robbed of property and peace of mind in exchange for an unhealthy and unpleasant temporary shelter. Please do not rent at MAA Palm Harbor. Save yourself the trouble and pain.

I regret the time I spent living there. If you care for yourself or those you live with save yourself the heartbreak and look elsewhere for housing. The memories of my experiences in that horrid environment will haunt me forever.

This property has potential but is poorly, unethically, and inhumanely managed. While most of the team is friendly and helpful the management is dishonest and cruel. The community seems fine from the outside but a look behind the facade will reveal corruption and rot ( both literal and figurative). Save yourself frustration and heartbreak. Look elsewhere for housing.

My family and I have been residents at Parkcrest at Innisbrook since the summer of 2019. We have been renting a 3 bedroom unit during that time, and were planning to renew our lease again this year. We have always paid our rent on time, and have not ever missed a payment, even when things were shut down because of Covid. We received our renewal offer on March 1st, stating that if we chose to renew, our rent would be raised by about $500. The letter said we had until March 3rd to renew, or give... 60 day notice of leaving. I called the office to request additional time, as that was not sufficient notice. They have given us two weeks to make a decision, however that is still very minimal considering the huge rent increase. I emailed the property manager to ask if we could negotiate the rent increase, as we would like to continue living here, and I did not get a reply from her.
In addition, we have had problems with pot smoking neighbors that took months to resolve. I reported them continuously to the manager, and also to the Pinellas County Sherriff's Office, and the after hours security that patrols our complex. I was informed at that time by the manager, that there were limited actions they could take because of Covid regarding evicting tenants. These particular tenants finally moved out last fall, but we have been having issues with other nearby tenants, one of whom has been seen smoking pot under my son's window on more than one occasion, and was also seen smoking right outside of his apartment door.
I am very disappointed with the fact that no consideration is being given to our rental history here. I would think that it would be important to this company to retain good tenants who keep their unit in good shape, and pay on time. It appears that is not the case. This kind of rent increase is unethical and just not okay. I would not recommend coming here. Lee mas