MAA Rocky Point Apartamentos

Ghosted us for over a month while they were "preparing the unit" for us, and then moved us into an apartment with broken appliances, broken cabinets, water leaks, and extensive rot and black mold.

I will update this review when/if they choose to remedy these issues. However at the moment my recommendation is that anyone considering this community go almost anywhere else.

My experience with this leasing company in Tampa, Florida, has been a nightmarish ordeal. The malfunctioning air conditioning system set the stage for a series of failures that epitomize incompetence and neglect:

From June to August 2023, I submitted three work orders, all addressing the non-functional air conditioning in my apartment. Unfortunately, these cries for help fell on deaf ears as the maintenance staff's attempts to fix the system were futile. Frustrated, I took matters into my own... hands, hiring an independent air conditioning company in hopes of uncovering the issue. Their findings were alarming, highlighting multiple problems contributing to the ongoing dysfunction. I relayed this crucial information to the maintenance staff, who inexplicably chose to ignore the glaring issues. The breaking point was reached when my August 2023 work order was unceremoniously closed without any solution or diagnosis.

In a final attempt, I contacted the leasing office, formally expressing my intention to terminate the lease due to the persistently ineffective air conditioning system. Regrettably, this plea was met with indifference, leaving MAA's failure to address the issue unchanged.

Only after months of enduring this ordeal did MAA take action, hiring a third-party air conditioning company to investigate the issue. Astonishingly, this third-party company discovered the same problems identified by the independent air conditioning company I hired months earlier, highlighting MAA's incompetence and negligence.

To add insult to injury, the third-party company only managed to fix the air conditioning in early October, leaving me to question if I'd been condemned to endure the entire Florida summer without relief. Worse yet, I now grapple with dangerous black mold growing out of the walls, a testament to the risk I had repeatedly warned about, which MAA chose to ignore.

Throughout this ordeal, my patience was pushed to the limit, and my pleas for damages went unanswered. This leasing company's blatant disregard for my well-being and their failure to provide even the most basic living conditions is infuriating.

My experience with this company has been nothing short of a living nightmare, and I hope my testimony serves as a warning to those considering entrusting their living arrangements to MAA. Avoid this leasing company at all costs, unless you have a penchant for witnessing sheer incompetence and indifference in action. Lee mas

Moved in a little over month and so far no issues with parking so far. Love the path along the bay, have seen a few dolphins in the morning. We have a dog and she enjoys the path too. Pools are very nice and the gym is never crowded. The dog park would be nice if owners would clean up after their dogs, really no reason they can’t with dog stations there. Disappointed by how poorly the apartment was painted and holes in screened in patio. Apartment is very dated for the price we pay.

Parking does get bad sometimes. I was almost hit by 4 cars already because residents park anywhere. The apartments are a hack job with pieces of the ceiling falling everywhere. They quickly
try to fix issues only after you complain and not before you move in. They are very quick to fix the apartments and the location is elite. Kids are in the adult pool. It is a gated community but anyone can get in just by following cars in or entering the gate. The faculty also enter your apartment... without permission and ruin your privacy. Most residents are nice and the place feels safe to live. Lee mas

I have had a great experience living here so far. I have never had an issue with parking spaces and we have two cars. Very peaceful at least where our apt is located. The complex is very well kept. I have had a couple of things needing repair and maintenance took care of them the very next day.