Bridgewater Apartamentos

Since I moved here I had some work orders that were not getting done but now with new managers Diana and Eteva things are changing after speaking to the new manager Diana she had all mi issues completed the maintenance guys came and took care of all my issues. Thank you

we have lived here for 3 years. anytime we have a maintenance issue we can never get things resolved. We had placed a ticket like we are supposed to on 1/2/24 about no heat. now we are under a wind chilly advisory and we still do not have heat. and they are not answering their phone. we did 2 tickets and called and they still have done nothing. very aggravated and annoyed

Don’t waste your time. I put in an application in the beginning of the week and received an email to complete the next steps. I did so right away and didn’t hear anything back after a couple days. I called and no matter how many times you try they never answer their lines. I sent an email and was told it’s very busy so it’s difficult to reply but I should get an answer back by end of week Friday of the status. Friday came and went and I got nothing. I called the next week, nothing, emailed again... , nothing. Couple more days pass and finally I get a reply with the same answer that they’re so busy but needed more info. I provided it right away and got nothing again for another couple more days. Finally I was fed up and explained that due to the lack of communication I wanted to cancel my application but would reconsider if I finally get an answer of the status of my application. They finally say it’s approved and needed to specify a date. I gave the info right away and again, no reply. I called end of that day and was told Monday I would get my lease agreement. Monday came, nothing. I called and emailed again and as usual NOTHING! It’s now Wednesday and I didn’t even bother trying anymore and sent an email to cancel my application. If they’re too busy to just complete a lease agreement then imagine how busy they’ll be if something actually does happen when I move in and have any problems I need fixed in the apartment. I’m upset that I wasted money on an application that I won’t get back all because no one in the office can communicate or help. Hopefully this helps anyone else considering to apply. Don’t lose your money like I did. Lee mas

Trash in parking lots and around buildings, gates always stop working leaving you locked out of the entire complex, rent payments get messed up, extra fees charged that never get repaid, maintenance requests get marked completed but never fixed and you get ignored, office staff are easily agitated, rude and will ignore you. Cheap place to live, but you pay in other ways.

I moved out 3 months ago and they still haven't returned my security deposit. I called and emailed multiple times with no answer. I even sent a certified letter. Nothing!!

Throughout the 3 years that I lived there, the office hardly answered the phone, wildlife swam in the pools, the gate broke often, and multiple follow-ups were required for getting a response from maintenance (they didn't even answer the emergency line April 15-16, 2023). Richard, the head of maintenance, is a delightful... human but Bridgewater needs to hire several more people to help him.

I would not recommend Bridgewater to anyone. Lee mas