NOVEL Beach Park by Crescent Communities Apartamentos

I love the location of this property, it’s conveniently located where im close enough to everything but also still outside of the chaos. Its a quiet building and the amenities are amazing. I recently had to move into another unit because of a lease break i initiated then changed my mind on, and Gisselle and Nicole were so helpful and accommodating in getting me the unit i wanted and moved in when i needed. The management team really shows they care with all of the relationships i’ve seen they... have built with the residents, all of the events they hold and how great they are at handling the building. Lee mas

Moving in was a breeze! The process was super smooth, and the staff made everything easy. Niya and Alex were incredibly kind and helpful—great customer service from start to finish. The complex itself is clean, modern, and well-maintained. Highly recommend!

Difficult leasing process, our leasing agent was out for weeks on end and nobody fulfilled her duties while she was absent so things were ignored. The building is nice so we are hoping the leasing process isn’t a precursor to our experience here.

My move in was not coordinated very well by the leasing office, we had schedule a move in time at 10am which blocked off the service elevators for my moving company. I had reached out to Novels leasing team multiple times before my move in date to receive my lease, but each time it was sent something was incorrect on the lease. So when I went to move in it took an extra hour to receive my lease since it was not completed prior to move in due to the mistakes, which costed me another hour with my... moving company since I was being charged by the hour- hence why I called multiple times prior about receiving my lease prior to move in.

Other than that, all I can say was the Maintenance team was amazing and did their job very well. Glad to have a good maintenance crew. Lee mas

Nicole is awesome to work with she made it so easy for me to move in and was very helpful on every end of my experience. I have a beautiful apartment overlooking Tampa Bay and I’m very satisfied.