22/4/25
Prices Too High for Bare Minimum
This complex continues to raise rent even though the property continuously switches management which now is under someone who is rude and does not work with the apartment community, the gate is always broken, trash and furniture in the parking lots, pool is only open for a season and nothing major is changing for a price increase. Even with the insight and trying to work with the office the continuously state that its just the way it is. I did like my apartment but it seems like they do not like... working with their community and our concerns.
Reseña de Apartments.com
Administrador de la propiedad en The Atlantic River West respondió a esta revisión
Thank you for sharing your feedback. We're sorry to hear about your concerns and want to assure you that we take them seriously.
We’d like to clarify that our property has been under the same ownership and management team for the past three years.... While we understand that it can sometimes feel like things are constantly changing, our goal throughout this time has been to provide consistent service and a positive living experience for our residents.
We apologize for any inconvenience you’ve experienced regarding maintenance issues such as the gate, cleanliness of the grounds, and seasonal amenities. These matters are actively being addressed, and we appreciate your patience as we continue to work on improvements.
Rent adjustments are a necessary part of maintaining the community and covering rising costs, but we agree that these increases should be reflected in the quality and upkeep of the property. We're committed to making sure our residents feel heard and supported, and we're truly sorry if you’ve felt otherwise.
Please don’t hesitate to reach out or stop by the office — we’d welcome the opportunity to speak with you directly and work toward a resolution together. -Atlantic River West Manager
