The Halsten at Vinings Mountain Apartamentos

My daughter has been living there for 6 months and it has been terrible. My daughter has not stayed in her apartment for a week because it's two racoon in there. One under the sink in the kitchen counter and one in the bathroom ceiling. The heat not working its freezing in there you can see your breath when you talk. I took her to the office the young lady said everyone quit and she will put in a work order for heating system and call animal control well on Friday no one has shown up. We call... animal control ourselves and the emergency number about the heat. STILL NOTHING HAS BEEN DONE!!!! At this point don't know what to do but Monday I will call Fox 5 news to tell Hary and tell him the story and show him the hole under the counter and show him the video evidence. PLEASE DONT MOVE HERE OR SPEND YOUR MONEY ITS TERRIBLE!!!! Lee mas

First things first, they have new management every month (which is insane but true), they don’t actually repair anything they prefer to just put a band aid on it. Sewage comes up tubs and toilets at random making it not safe to live in, as well as losing your deposit and making you re pay for it. It’s extremely roach infested!!!!!!!!! I don’t play about bugs and they are everywhere. They mailboxes are constantly ripped open and therefore mail is constantly stolen but they don’t care. They don’t... care about anything but finessing money. I wouldn’t recommend this apartment complex to my worst enemy. If I were you, take a couple more dollars and spend it elsewhere. Don’t say you weren’t warned. Lee mas

I have been here for about a year now, so I figured I could give good insight on this place. The townhome styled apartments seemed like a good deal at first but we have had several problems since we moved in. There are lots of issues with the leasing office staff as well as the on site maintenance crew. We did not receive our lease renewal till about 20 days from when our lease was up. And they acted like they were doing us a favor by not raising the rent. After we contacted them over 5 times... about getting the new lease, both through emails and phone calls. The onsite Maintenence team is basically like a lousy handyman. We have waited over two weeks to get things looked at and fixed. And they have shrugged off the things I’d tell them about where the problem is coming from/what it is (seems like they do that because I’m a women honestly). We’ve had several issues with leaks, plumbing, and mold. And their best solution for the mold was for US to clean it.

Like any apartment, every light switch and air vent is painted onto the wall. They don’t clean the walls, tub, or fireplaces before painted over them. I found a screw painted onto the fireplace I had to remove myself. Tub are also not properly refinished so the paint will start to peel after its first use.

Leasing office would not let us look at the apartment we applied for, after I told them about my concerns in the past and me pushing to see it. Their excuse was they were still cleaning and fixing it up for us to move it. (It was about a month long process since we applied, got accepted, and moved in). The ‘walk through’ I did at move in was just the lady unlocking the door and us standing in the doorway. No actual walkthrough where I could point things out that should be noted so we don’t get charged for. She also left the heat running constantly, not set to auto, which cost me and extra 100$ on our first power bill since we didn’t do and walk through and it took me a day to notice.

In conclusion, the decent price might look charming for the space you get, but I don’t personally think it’s worth it. Not when the staff seems in over their heads with the huge number of residents here. Lee mas

I wouldn't wish this apartment on my worst enemy. the maintenance is insanely bad. The bathroom/water heater closet has flooded at least 5 times and there's mold all in the floor of the bathroom. I've asked them to look into the walls but they say there is just surface level mold so they won't look. Constant leaks, the AC barely works, the trash service (that we pay extra for) is hit or miss, you can call the leasing office about issues or concerns constantly and they won't answer. I asked once... why no one ever returns voicemails and they said they don't have the voicemail set up so they can get the messages. Last year, they gave me my rent increase less than 2 months before I had to move out (completely ignoring that the lease says they have to give me a 90 day notice) and tried to raise it almost $300. I had my power cut off because our meters are connected to the wrong apartment and my neighbor didn't pay their power bill. It took a full day to get it back on. They shut the water off for about a week after the freeze around the holidays and offered no assistance to residents without water. They put a piece of paper on the leasing office door that said there was nothing they could do and locked the doors and wouldn't talk to anyone during business hours while the water was shut off. They also shut the water off randomly with no notice all the time. The managers/leasing consultants have changed so many times in the past year so if you have ongoing issues, you will likely have to start over with a new manager. I have had a broken bathroom fan since I moved in multiple years ago and it has never been fixed. Finally, I used to live in a different unit in this complex but had to move to a different unit because the foundation was so tilted that cabinets wouldn't close, there was a major bug problem, neighbors would smoke in the apartment and it got in my unit, etc. they said they would have to do major rework to the subfloor to fix it so I should move to another unit. Turns out they rented it as soon as I got out and did nothing to fix it. DO NOT LIVE HERE there are so many other options in the area with a more responsive leasing office/maintenance services/better apartments. I truly could go on and on about how horrible this apartment is. Avoid at all costs. Lee mas

I scheduled an appointment to view one of their apartments. I show up to the doors locked and them telling me they’re closed for this weekend. I flew in from out of state to attend these important appointments to find a place of living. The least they could’ve done is called or emailed me the situation instead of finding out when arriving physically.