The Halsten at Vinings Mountain Apartments

This has to be the worst apartment experience i have had since i have moved here to atlanta. Please save yourself the trouble of moving here the first day of me moving in i was plugging in my equipment in the kitchen and i noticed that we had signs of roaches i could see the roach droppings coming out of outlets in the bathroom and the kitchen. I called the leasing and they sent someone every other week for the roaches and nothing was changing. I have been fighting them all this time since we... got here. Second thing they do not close the gate on the right side ever so anyone can just come in and out it is broken and they won’t call anyone to fix it they will close the gate when corporate comes but then the problem is nobody knows their gate code because they all just go in through the right side gate so it is going to be a very long line to get in. The next problem is the payment with rent it seems like they have these errors a lot and they will tell you there is a return fee on a cashiers check which is impossible because a cashiers check already has these errors funds on it there are no extra funds that needs to be taken from a bank account. They are having problems with checks from September in January how does that work? The next problem is if you live on the hill your apartment will have sooo many cracks in the wall i have many of cracks in my apartment going from the ceiling down to the floor, the next problem is the trash the trash does not get picked up most of the days here you will have people leave trash on there porch for days because valet living has not come i understand that is out of their control, however just wanted to let any of my people that can’t make to the dumpster know, the next problem is the hvac has its days when it just doesn’t work you try to call maintenance to let them know and the last time i called on a weekday and it took them 4 days to finally make it over to me in the hot summer. The last thing that i have here is the dog dropping all around I would say avoid grass at all cost because it’s full of dog poop which so unsanitary. If you think this is a good place to save money its not worth it. Every time i see a moving truck coming in i wish I could tell them to turn around and find somewhere else to Live because this is not the place for anyone to call a home Read More

My daughter has been living there for 6 months and it has been terrible. My daughter has not stayed in her apartment for a week because it's two racoon in there. One under the sink in the kitchen counter and one in the bathroom ceiling. The heat not working its freezing in there you can see your breath when you talk. I took her to the office the young lady said everyone quit and she will put in a work order for heating system and call animal control well on Friday no one has shown up. We call... animal control ourselves and the emergency number about the heat. STILL NOTHING HAS BEEN DONE!!!! At this point don't know what to do but Monday I will call Fox 5 news to tell Hary and tell him the story and show him the hole under the counter and show him the video evidence. PLEASE DONT MOVE HERE OR SPEND YOUR MONEY ITS TERRIBLE!!!! Read More

First things first, they have new management every month (which is insane but true), they don’t actually repair anything they prefer to just put a band aid on it. Sewage comes up tubs and toilets at random making it not safe to live in, as well as losing your deposit and making you re pay for it. It’s extremely roach infested!!!!!!!!! I don’t play about bugs and they are everywhere. They mailboxes are constantly ripped open and therefore mail is constantly stolen but they don’t care. They don’t... care about anything but finessing money. I wouldn’t recommend this apartment complex to my worst enemy. If I were you, take a couple more dollars and spend it elsewhere. Don’t say you weren’t warned. Read More

I have been here for about a year now, so I figured I could give good insight on this place. The townhome styled apartments seemed like a good deal at first but we have had several problems since we moved in. There are lots of issues with the leasing office staff as well as the on site maintenance crew. We did not receive our lease renewal till about 20 days from when our lease was up. And they acted like they were doing us a favor by not raising the rent. After we contacted them over 5 times... about getting the new lease, both through emails and phone calls. The onsite Maintenence team is basically like a lousy handyman. We have waited over two weeks to get things looked at and fixed. And they have shrugged off the things I’d tell them about where the problem is coming from/what it is (seems like they do that because I’m a women honestly). We’ve had several issues with leaks, plumbing, and mold. And their best solution for the mold was for US to clean it.

Like any apartment, every light switch and air vent is painted onto the wall. They don’t clean the walls, tub, or fireplaces before painted over them. I found a screw painted onto the fireplace I had to remove myself. Tub are also not properly refinished so the paint will start to peel after its first use.

Leasing office would not let us look at the apartment we applied for, after I told them about my concerns in the past and me pushing to see it. Their excuse was they were still cleaning and fixing it up for us to move it. (It was about a month long process since we applied, got accepted, and moved in). The ‘walk through’ I did at move in was just the lady unlocking the door and us standing in the doorway. No actual walkthrough where I could point things out that should be noted so we don’t get charged for. She also left the heat running constantly, not set to auto, which cost me and extra 100$ on our first power bill since we didn’t do and walk through and it took me a day to notice.

In conclusion, the decent price might look charming for the space you get, but I don’t personally think it’s worth it. Not when the staff seems in over their heads with the huge number of residents here. Read More

I wouldn't wish this apartment on my worst enemy. the maintenance is insanely bad. The bathroom/water heater closet has flooded at least 5 times and there's mold all in the floor of the bathroom. I've asked them to look into the walls but they say there is just surface level mold so they won't look. Constant leaks, the AC barely works, the trash service (that we pay extra for) is hit or miss, you can call the leasing office about issues or concerns constantly and they won't answer. I asked once... why no one ever returns voicemails and they said they don't have the voicemail set up so they can get the messages. Last year, they gave me my rent increase less than 2 months before I had to move out (completely ignoring that the lease says they have to give me a 90 day notice) and tried to raise it almost $300. I had my power cut off because our meters are connected to the wrong apartment and my neighbor didn't pay their power bill. It took a full day to get it back on. They shut the water off for about a week after the freeze around the holidays and offered no assistance to residents without water. They put a piece of paper on the leasing office door that said there was nothing they could do and locked the doors and wouldn't talk to anyone during business hours while the water was shut off. They also shut the water off randomly with no notice all the time. The managers/leasing consultants have changed so many times in the past year so if you have ongoing issues, you will likely have to start over with a new manager. I have had a broken bathroom fan since I moved in multiple years ago and it has never been fixed. Finally, I used to live in a different unit in this complex but had to move to a different unit because the foundation was so tilted that cabinets wouldn't close, there was a major bug problem, neighbors would smoke in the apartment and it got in my unit, etc. they said they would have to do major rework to the subfloor to fix it so I should move to another unit. Turns out they rented it as soon as I got out and did nothing to fix it. DO NOT LIVE HERE there are so many other options in the area with a more responsive leasing office/maintenance services/better apartments. I truly could go on and on about how horrible this apartment is. Avoid at all costs. Read More