4/3/25
Terrible Units & Staff!
I am writing to share my ongoing frustration and to warn potential residents about the appalling living conditions at WestHaven at Vinings. My experience here has been nothing short of a nightmare. Over the course of my stay, I have dealt with numerous unresolved issues, including mold, large cracks in the ceilings, and inadequate ventilation, just to name a few. These are serious concerns that have gone unaddressed despite repeated requests for maintenance.
The maintenance system here is... entirely ineffective—work orders are consistently closed without any actual repairs being made. I have had to visit the leasing office multiple times, repeatedly reporting the same issues, only to be met with indifference or promises that never materialize. The lack of accountability from management is evident, as they have cycled through 4 to 5 property managers and maintenance supervisors in the past two years alone. This constant turnover shows a disturbing lack of stability and commitment to residents' needs.
In addition to the ongoing problems with my unit, there has been no effort to provide any concessions or compensation for the persistent inconvenience this has caused. The lack of professionalism and the disregard for residents' well-being is appalling. On top of everything, I am still waiting to hear back from corporate, weeks after my initial contact.
To anyone considering moving to WestHaven at Vinings, I strongly urge you to reconsider. The living conditions are unacceptable, the maintenance is grossly inadequate, and the management team appears indifferent to the issues you’ll face. If you value your comfort, peace of mind, and basic living standards, this is not the place for you.
I am demanding that the issues with my unit be addressed immediately and that I finally receive the response from corporate that I’ve been waiting for. I will not stand by while this situation continues to deteriorate.
Reseña de Apartments.com
Administrador de la propiedad en WestHaven At Vinings respondió a esta revisión
We appreciate you taking the time to share your concerns with us. Reading about your challenges at WestHaven at Vinings is disappointing. We want you to know that we take your feedback on issues like mold, inadequate ventilation, and our maintenance... system, very seriously. We're committed to improving the living conditions for all residents. We invite you to reach out to us directly so we can discuss your concerns more thoroughly. We're dedicated to making your experience better and ensuring your satisfaction.