The Palms Apartments

I've had the misfortune of living at this apartment complex, and it's been a disappointing experience from the start. The property is in disrepair, with roaches present and a noticeable lack of attention to maintenance. To make matters worse, I've received only one air filter during my entire tenure here, which is unacceptable.
One of my biggest frustrations has been the lack of effective noise complaint resolution. My downstairs neighbor frequently throws loud parties, but there's no clear... process for reporting and addressing these issues. This lack of consideration for others is deeply troubling.
Furthermore, I've experienced recurring kitchen sink backups and a persistent flooding problem at the rear of the complex, which I only discovered after moving in. It's alarming that the management hasn't disclosed this information to prospective tenants.
The constant sound of water crashing through the ceiling whenever my upstairs neighbors use their shower or sink has been incredibly annoying. It's clear that this complex prioritizes convenience over quality living.
To avoid the stress and frustration I've endured, I would strongly advise others to look elsewhere for a more reliable and well-maintained living space. Lee mas

Lived in this place for 3yrs and should've never stayed after inspection. The area was just so convenient. Front door wouldn't lock, apartment had atleast 3-4 different colors of paint, Master bedroom window seal was broken and never knew until they were power washing the building & water began shooting through the rubber part of the window seal, (Not to mention, window was never replaced until 8-9months later after enduring the coldest cool front with temps dropping in the teens) had to bomb... the apartment due to sporadic bugs popping up, and the worst of it all was during spring & summer all of building B had to live with squirrels running across the ceilings. There would be times I knew one would fall through the vent. Terrifying!! Rent office didn't care as they went home every day to peace & quiet. Cabinets in kitchen were literally dry rotting due to constant leaks that were never corrected by staff, mirror fell off the wall due to mold/mildew build up over the years. They literally just patched up the apartment yet want to increase rent by $150 and charge an additional $25 for optional parking. That is absurd. Reviews aren't lying. Not worth the price nor frustration! Lee mas

The units are NOT WORTH THE PRICE ! Roaches , Spiders , Frogs, fruit flies you name it are horrible. The bad part about it you would have to call & schedule for pest control. The flooring, Paint, windows & etc is cheap. The Renovation people are sorry they came & just threw paint on the walls & threw everything else in the units. The rent office employees are nice but they never answer the phone!! My experience here was not what I expected.. think twice before moving here!

The Palms is a nice place to live in. Amanda, Brittany with your apartment experience. and Subrena are all wonderful people and will help you with your apartment needs. I never got a chance to live there. Its beautiful and they are very nice. All I am going to say is Make Sure you go see the apartment with them and don't do like I did, I went on my own to just see where I would be staying and just going by the apartment numbers,I went to the wrong place that did not fit me, then I found out... later that where I went and where it really was did fit me, but it was too late. I am ok and will recommend The Palms to my friends and will tell them to ask for Amanda, Brittany, or Subrena. They are wonderful people and I wish them all well.
Ballarie Ingram Lee mas

Awesome experience living in this apartment, on time service and friendly environment.