Avana Ridenour Apartamentos

DO NOT MOVE HERE. You will not receive appropriate response time and the units are not new/cleaned. Upon move in last week, I did not have a washer and dryer in my unit. The counters in my kitchen were stained all over, the toilet seat is dirty and broke, and the bathtub is clogged. I've called and left a message, emailed, and stopped by in person. I STILL do not have a date on when my washer and dryer will be delivered, whie they have simply ignored the other issues. Most of the management is... offsite so receiving direct support is near impossible. All pictures are from move in. Lee mas

After you sign the lease the customer support is awful, the worst. Will not respond to emails or voicemails, if you visit the office they tell you to email someone who never gets back to you. Do yourself a favor and look elsewhere.

When I first moved in the leasing office was easy to reach and pretty helpful(August 2021). Now no one is ever in the leasing office when its supposed to be open. I’ve called multiple times before and alway get sent to the after hours line. And they can’t do anything but take notes and tell me the office will call me back (which they never do). I go the the office and the door is locked. Do not get me wrong they are there sometimes but MOST of the time they are not. It’s annoying when you have a... problem and no one is there to help. The apartment i’m living in is overpriced for a unrenovated apartment. In general It could be better Lee mas

LIving at Ashford Ridenour feels like living in a peaceful and safe neighborhood. There are always people around which makes it feel more alive. The amenities and the grounds make me feel like I am living above my means, but it is quite affordable and worth the rent.

So far I love it here. I can't wait for the pool and gym to open. I love the proximity to shopping and restaurants.I appreciate the dog walking areas and that waste bags are provided.The grounds are always clean and well lit.